By AppHub Editorial Team · Updated August 3, 2026
MyHeritage: Family Tree & DNA
Overview
Books & Reference
MyHeritage.com
Free
Dec 14, 2011
7.5.10
8.0
$0.99 - $699.99 per item
No
Apr 12, 2026
Features
Explore your roots, find new relatives, and make amazing discoveries with genealogical search tools and an intuitive family tree builder. Join our global community of users to map your ancestors and family history effortlessly.
LiveMemory™ Make your memories come to life as AI-powered videos with LiveMemory™! Turn photos into video clips with AI-powered photo animation and relive your favorite moments. Animate entire family photos and see your memories reimagined in lifelike videos. Our AI v...
Explore your roots, find new relatives, and make amazing discoveries with genealogical search tools and an intuitive family tree builder. Join our global community of users to map your ancestors and family history effortlessly. LiveMemory™ Make your memories come to life as AI-powered videos with LiveMemory™! Turn photos into video clips with AI-powered photo animation and relive your favorite moments. Animate entire family photos and see your memories reimagined in lifelike videos. Our AI video generator creates animated memories that bring photos to life. Share on social media and amaze your family and friends! Build Your Family Tree Start your family tree by entering a few names, and MyHeritage will do the rest. Our matching technologies for genealogical research will automatically find new information for you in our diverse collection of 81 million family trees built by users all over the world, and in our huge database of 21 billion historical records. Watch your family history come to life and make fascinating discoveries with this family tree maker app. Make Instant Family History Discoveries MyHeritage’s genealogical search features can easily match your family tree to other family trees and historical records to provide you with meaningful new insights about your ancestors. Enrich your family tree with MyHeritage’s powerful search and matching technologies: Smart Matches™ A unique technology that automatically matches your family tree to other family trees, revealing new information about your family origins. Record Matches: an innovative technology that finds new information about your ancestors in our global collection of historical records. Instant Discoveries™: a useful feature that adds entire branches and photos to your family tree in one click. Find Your Ancestors in Historical Records Explore your family history in MyHeritage’s vast database of 21 billion historical records from around the world. The historical record collections include vital records (birth, marriage, and death certificates) from 66 countries; census and immigration records; gravestone and burial records; and much more. Deep Nostalgia™ Have you ever dreamed of bringing historical family photos to life? With MyHeritage’s Deep Nostalgia™ feature, your historical family photos will come to life and you’ll see your ancestors’ faces move! Deep Nostalgia™ uses AI technology to breathe new life into historical photos and recreate moments from your family history. Pull out those photo albums and discover your ancestry as you connect to cherished family memories and trace history across generations. Enrich Your Family Tree with Photos Capture and share your family memories, old and new. Scan your family photos directly from the app and use our AI-based photo tools to bring your family history to life. Repair scratched or damaged photos with Photo Repair, colorize your black and white photos, and bring blurry faces into focus with the MyHeritage Photo Enhancer. Record the stories behind your family photos with the Photo Storyteller™ and preserve them for generations to come. MyHeritage DNA Locked inside your DNA is your unique ethnic makeup. The test consists of a simple cheek swab and reveals your genetic heritage across 2,114 geographic regions — more than any other test. It also matches you to relatives you never knew existed in our DNA database of 5.2 million people. View your DNA results on the app; they’re private and secure, and will never be shared or sold. Download MyHeritage today to uncover your roots with an all-in-one family tree app, photo animator, and ancestry search tool.
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Ratings breakdown
253,000 reviewsDeveloper contact
Name
MYHERITAGE LTD
Address
3 Ariel Sharon OR YEHUDA, 6037606 Israel
Website
http://www.MyHeritage.comPhone
+972 54-770-5546
Support
support@myheritage.com
Privacy
View policyFrequently Asked Questions
Is MyHeritage free to use? high
The app is free to download but requires a paid subscription to access key features like viewing matches, historical records, and following links. Pricing for in-app purchases ranges from $0.99 to $699.99 per item. User reviews caution that the free version is very limited and that they expected more without a subscription.
Source: app_metadata, user_reviews
How much does a MyHeritage subscription cost? medium
In-app purchases range from $0.99 to $699.99 per item. One user review mentioned being charged $110 for a subscription. Specific subscription pricing is not listed in the metadata and may vary by plan and region.
Source: app_metadata, user_reviews
Is my DNA and personal information safe with MyHeritage? medium
The app description states that DNA results are private and secure, and will never be shared or sold. However, one user review reported that someone accessed their account and tampered with personal information, raising security concerns. This is a single report and may not reflect typical experience.
Source: app_metadata, user_reviews
Can I cancel my subscription easily? low
One user review reported difficulty cancelling their subscription after a free trial, claiming they believed they had canceled but were still charged. They also had trouble getting a refund. This suggests cancellation and refund processes may be problematic for some users.
Source: user_reviews
How to Use
MyHeritage helps you build a family tree, search historical records, animate photos with AI, and explore DNA results to uncover your ancestry. (app_description)
Getting Started
Source: app_description_and_user_feedback_noted
- Download the app and create a free account.
- Start building your family tree by entering names of known relatives.
- Enable Smart Matches and Record Matches to automatically discover new connections from MyHeritage's database of 81 million family trees and 21 billion historical records.
- Use the search tools to explore records like birth, marriage, death, census, and immigration documents.
- Optionally order a MyHeritage DNA test (physical cheek swab) to view your ethnic background across 2,114 regions and connect with DNA relatives.
- Note: Access to many features, such as viewing matches and records, requires a paid subscription. Be aware that some users report difficulty with cancellation and refunds.
Key Features (from app listing)
Source: app_description
- LiveMemory: Turn photos into AI-animated video clips.
- Deep Nostalgia: Animate historical family photos with AI.
- Family tree builder with automatic match technologies (Smart Matches, Record Matches, Instant Discoveries).
- Access to 21 billion historical records and 81 million family trees.
- DNA test revealing ethnic makeup across 2,114 geographic regions and relative matching.
- Photo repair, colorization, and enhancement tools.
This tip is responsive to user complaints about the free version being misleading (Revealed in recent_review #1) and subscription cancellation issues (Revealed in recent_review #4). App metadata lists in-app purchases from $0.99 to $699.99, indicating a range of paid features.
How this content was created
Content type: pattern_analysis_of_user_reviews_and_metadata
AI generated: Yes
- Google Play user reviews (12-20 preferred; may be smaller if source data is limited per app), July 2020 to May 2025
- Google Play ratings distribution
- App Store listing metadata
- Review samples are not statistically representative of all user sentiment
- Only recent reviews were available; the sample is small (5) and entirely negative, which does not reflect the app's overall 4.5 star rating
- No high-engagement or mixed reviews were provided for context
- Claims labeled 'low confidence' are based on single-review observations only
- No real-world app testing was conducted
- Feature availability may vary by region, device, and app version
Pros & Cons
Based on analysis of Google Play user reviews
Pros
- Large database of historical records and family trees for genealogical research.
Theme 'Database size' from app description
Evidence (1)
“our huge database of 21 billion historical records”Rating: 5★ N/A - AI-powered photo animation feature LiveMemory brings old photos to life.
Theme 'AI features' from app description
Evidence (1)
“Make your memories come to life as AI-powered videos with LiveMemory™!”Rating: 5★ N/A - Free to input and store family tree information.
Theme 'Free input' identified in recent_review #1
Evidence (1)
“sure you can input info, that I assume other people can access.”Rating: 1★ November 20, 2020 347 likes
Cons
- Most features require expensive subscription; free version is very limited.
Theme 'Paywall' identified in recent_review #1, #2
Evidence (2)
“in order to find any info that might already be available you have to pay $110.”Rating: 1★ November 20, 2020 347 likes“Even when I upgraded to the 2nd level, everything they sent me needed a further upgrade to access the data, and so on!!!”Rating: 1★ July 28, 2020 110 likes - Customer support is non-existent; calls drop and tickets get no response.
Theme 'Poor support' identified in recent_review #2, #4
Evidence (2)
“Non-existant customer service. It's a total lie that they have 24-hr support. The call cuts off no matter what you choose.”Rating: 1★ July 28, 2020 110 likes“The customer service is non-existent as I have tried to call, email, or file a ticket and had no results.”Rating: 1★ May 07, 2025 68 likes - Security concerns with accounts being hacked and information tampered with.
Theme 'Security breach' identified in recent_review #3
Evidence (1)
“I just logged in after 3 or 4 years of not checking it and found out that someone has accessed my account and tampered with the information!! They even changed MY NAME to something derogatory!!”Rating: 1★ November 11, 2024 33 likes
Recent Reviews
Laurel, the Crafty Crone
1★Bait and switch. It says it is a free app but in order to find any info that might already be available you have to pay $110. Update after their response : sure you can input info, that I assume other people can access. BUT, if you want to follow any links, you have to subscribe. No links or matches that were suggested to me were available without subscription. BTW Familysearch actually is a free site that is very useful.
Mv Conn
1★Non-existant customer service. It's a total lie that they have 24-hr support. The call cuts off no matter what you choose. In fact, to purchase a sub, they require your account number -- how ridiculous is that!! Absolute rip-off: Even when I upgraded to the 2nd level, everything they sent me needed a further upgrade to access the data, and so on!!!
Ms. N Pagan (LA Business Owner)
1★I just logged in after 3 or 4 years of not checking it and found out that someone has accessed my account and tampered with the information!! They even changed MY NAME to something derogatory!! I'm pretty sure I know who's behind it. There's a pretty narrow list of suspects. But I sure hope that they can track down who did it and how they hacked my account! This is a serious data breach! Plus their high price for membership is discriminatory since minorities would have a hard time affording it!
Malik Gooch
1★I had gotten the free trial before annual charges. I quickly gave up after 2 to 3 hours of use because the results were minimal and I had believed I cancelled my subscription only to find that I would be charged on the 29th of April. I put in one ticket requesting a refund but in their system you cannot see progress of your ticket and now they have tried to charge me again. The customer service is non-existent as I have tried to call, email, or file a ticket and had no results. Idonotrecommend.
Ana Tobin
2★It's just okay, after using it for over a year I've downgraded from 3 starts to 2 stars. They need to upgrade their servers to handle more traffic; especially since Jan 2021 there have been more slow downs and error msgs. New deep heritage feature does not seem to work on my device either through app or online. Only a few things are easier or better in app, most things are better online, and myheritage is best online on a laptop or desktop. Wish you could open tabs in app to look at more than one person at a time. Also, the "Discoveries" button always shows "9+" discoveries, even when there are not any instant discoveries at all. I've been a myheritage member for many years and have had to contact them a few times for support. I highly recommend CALLING customer support, especially for billing problems or problems canceling free trials. Once you open a ticket through a call, they are very responsive to follow-up emails.