By AppHub Editorial Team · Updated August 3, 2026
Amazon Shopping
Overview
Shopping
Amazon Mobile LLC
Free
Dec 10, 2014
32.11.0.100
9
$0.99 - $149.99 per item
No
May 19, 2026
Features
Product Features Amazon Shopping offers app-only benefits to help make shopping on Amazon faster and easier than shopping on your desktop.
Never miss a delivery Get real-time tracking and delivery notifications so you know where your package is and when it arrives.
Know exactly what you’re purchasing Full 360° product view lets you see items from every angle. “View in you room” makes sure it fits by using your phone’s camera and VR so you can see it in your space.
We’ll notify you when item...
Product FeaturesAmazon Shopping offers app-only benefits to help make shopping on Amazon faster and easier than shopping on your desktop. Never miss a deliveryGet real-time tracking and delivery notifications so you know where your package is and when it arrives. Know exactly what you’re purchasingFull 360° product view lets you see items from every angle. “View in you room” makes sure it fits by using your phone’s camera and VR so you can see it in your space. We’ll notify you when items go on saleJust tap the heart icon to save items to Your Lists and we’ll alert you of price drops so you don’t miss a deal. Never forget your passwordSave time by staying securely signed in. If you prefer to sign out, use facial or fingerprint identification to sign back in. Connect with us when it works best for youLive chat support is open 24 hours, 7 days a week. Once you’ve started a chat, it stays that way for 24 hours so you don’t have to start your support session from the beginning. We’ll find that item for youNot sure of an item’s brand or where to buy it? Just tap the scan icon in the search bar, take a picture of the item or its barcode, and we’ll find it for you. Product DescriptionBrowse, search, view product details, read reviews, and purchase millions of products. We deliver to 100+ countries in as quickly as 3-5 days. Whether you’re buying gifts, reading reviews, tracking orders, scanning products, or just shopping, Amazon Shopping app offers more benefits than shopping on Amazon via your desktop. Important Note Regarding PermissionsPlease note that the Amazon Shopping app requires access to the following services to operate properly:
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Ratings breakdown
4,560,000 reviewsDeveloper contact
Name
Amazon.com, Inc.
Address
410 Terry Ave N Seattle, WA 98109-5210 United States
Website
https://www.amazon.comPhone
+1 206-266-1000
Support
feedback-amazon-app-android@amazon.com
Privacy
View policyFrequently Asked Questions
Does the Amazon Shopping app have a good search feature? high
Based on user reviews, the search function has been a significant pain point. Recent reviews describe the search algorithm as 'terrible' and 'unusable', with results showing 'totally unrelated' items to the search keywords. Users also report that product display images are too large, which hurts visibility.
Source: user_reviews
How reliable is shipping with the Amazon app? high
Some recent users report that 'next day' delivery items are not arriving on time (2-3 days late) and that packages transferred to USPS for final delivery are frequently lost. However, other users state that packages are generally 'delivered quickly.' Reliability may vary by location and carrier.
Source: user_reviews
Is this app free to download and use? high
Yes, the Amazon Shopping app is free to download. The app itself contains in-app purchases ranging from $0.99 to $149.99 per item for products you buy.
Source: app_metadata
Can I contact a seller through the app? low
According to a recent user review, it is 'near IMPOSSIBLE' to contact a seller if you need assistance with an order. While the app offers 24/7 live chat support, this does not seem to extend to direct contact with third-party sellers in all cases.
Source: user_reviews, app_metadata
What permissions does the Amazon app require? high
The app requires access to several services for features like scanning barcodes (Camera, Flashlight), using voice search (Microphone), sending gift cards (Contacts), and sharing on social media (Accounts). Permission for location helps you find local offers.
Source: app_metadata
How to Use
Amazon Shopping is an app for browsing, searching, and purchasing millions of products with features like real-time delivery tracking, 360-degree product views, and price drop alerts. (app_description)
Getting Started
Source: app_metadata
- Download and install the free Amazon Shopping app from the Google Play Store.
- Sign in with your existing Amazon account. You can stay signed in securely, and use facial or fingerprint identification if you log out.
- Allow the requested permissions (e.g., Camera, Microphone, Location) for features like barcode scanning and voice search.
- Start searching for products by typing keywords, using your voice, or by tapping the scan icon in the search bar to take a picture of an item or its barcode.
Key Features (from app listing)
Source: app_description
- Real-time package tracking and delivery notifications.
- Full 360-degree product view and 'View in your room' AR feature.
- Wishlist and price drop alerts by tapping the heart icon.
- 24/7 live chat support that saves your session for 24 hours.
This tip is responsive to a verified user complaint about a poor search algorithm. The app metadata confirms a 'scan' feature is available for finding items by barcode, providing a potential workaround for the search issue.
How this content was created
Content type: pattern_analysis_of_user_reviews_and_metadata
AI generated: Yes
- Google Play user reviews (5 per app), January 2025 to April 2026
- Google Play ratings distribution
- App Store listing metadata
- The analysis is based on a very small sample of 5 reviews, which is not statistically representative of all user sentiment.
- The sample is skewed towards recent negative experiences and lacks high-engagement positive reviews to balance the analysis.
- Claims labeled 'low confidence' are based on single-review observations only.
- No real-world app testing was conducted.
- Feature availability may vary by region, device, and app version.
Pros & Cons
Based on analysis of Google Play user reviews
Pros
- Fast and reliable delivery for most orders, with quick issue resolution for missing packages.
Theme 'Fast delivery' identified in recent_review #1
Evidence (1)
“usually issues are resolved super quickly and painlessly (with missing packages) and packages are delivered quickly. I'd give it 5 stars for that.”Rating: 3★ April 08, 2026 15 likes - Useful features like 360-degree product view and 'View in your room' for better shopping.
Theme 'Product viewing features' identified in app description
- Real-time tracking and delivery notifications keep users informed.
Theme 'Tracking and notifications' identified in app description
Cons
- Search algorithm is poor, showing unrelated items and making it hard to find products.
Theme 'Poor search algorithm' identified in recent_review #4
Evidence (1)
“Terrible search algorithm: The app is almost unusable. I have tried and tried to use this site but as the years pass, the search becomes less and less capable.”Rating: 1★ March 06, 2025 1,429 likes - App freezes and fails to load product options, hindering the shopping experience.
Theme 'App freezing and loading issues' identified in recent_review #2
Evidence (1)
“The app just shows the same products over and over again, and constantly "freezes up," except it... doesn't, it just won't let me select half the options of a product.”Rating: 2★ April 12, 2026 14 likes - Next-day delivery often fails, with packages arriving 2-3 days late.
Theme 'Delivery delays' identified in recent_review #3
Evidence (1)
“half of my next day things don't arrive for 2-3 days (if then) and they can't blame COVID now.”Rating: 2★ February 14, 2026 187 likes
Recent Reviews
Cole Hatton
3★I have had this app for a very long time. usually issues are resolved super quickly and painlessly (with missing packages) and packages are delivered quickly. I'd give it 5 stars for that. I'm a long time member. my biggest issue is that its near IMPOSSIBLE to contact a seller if you need something. Amazon could make this an easier process.
Laura Lambert
2★The app just shows the same products over and over again, and constantly "freezes up," except it... doesn't, it just won't let me select half the options of a product. Like it seriously, right now it will only let me select half the pattern options for a dress I'm looking at, and no, the other options aren't sold out it just won't load them. But it will the other half. I'm so annoyed that a billion dollar company can't make an app that will let me look at WHAT THEY'RE SELLING.
Kate W
2★2-25 update I used to love this app but half of my next day things don't arrive for 2-3 days (if then) and they can't blame COVID now. I add things into those orders and then the thing I need most doesn't arrive ?? Love the app and I use it daily! It would be nice if when you favorite an item it would give you a drop down menu to put it in the list you want. I like that it shows items you've purchased when you are browsing. I'd like it if the order history showed farther back like it used to .
Brea
1★Terrible search algorithm: The app is almost unusable. I have tried and tried to use this site but as the years pass, the search becomes less and less capable. Even 15 years ago I could still use the filters as such. When I searched for an item today, the display photos were massive. Only one item is shown on the screen now. Not only can I not find the correct items, the wrong items take up the whole screen. My eyesight has not changed, nor has my ability to spell or know what I want to buy.
Roshann Al-Turk
1★This new update is a disaster. Nothing in my wishlist is in order, and there's no way to filter it for most recent items. Search brings up items totally unrelated to the keywords. Not to mention that nearly all orders that have been transferred to USPS disappear and get lost. I live a few miles from a distribution center. There's no reason to transfer them to the post office. Been a member for over 10 years. Disappointed with how things have turned out these last few years.