Bath & Body Works

I don't know what it is. I got a new phone, installed the app, but it won't let me log in at all. I've uninstalled & reinstalled. Had a system update, hoped it would fix the problem. It didn't 💔. I can access the web of course but using the app is easier. I have it on my tablet & it works fine. However, I'm not always on my tablet. I even asked my hubby to download it & see if it worked for him. IT DOES! I don't get it.

It's been mostly fine. However I am shocked that in the age of digital inventory, items that are unavailable don't show up as being so until you're almost done checking out, which makes your whole shopping experience an enormous waste of time. You have to start the payment process all the way over, as you cannot delete the unavailable item from the payment screen. If I cannot trust website inventory, how can I shop at all?

This app started off good when I got it a few years ago but lately it's wonky as hell. It erases orders, makes it difficult to sign in, and it glitches badly. I'm sure customers spend more money online than in-store, so please fix this asap. Thanks in advance! UPDATE: 5/23/25- The app is still wonky and not working correctly. Also, I never get any special offers or discount emailed to me, even though I've given my email address several times.

Great coupons Expect the app to constantly freeze. It will assign the wrong store to order items from. To change the store or shipping process, it will take extra time, and it will muddy the process. Expect to take forever removing items from your cart if you choose to go in person to the store to shop. Those items in your cart must be individually removed. The process of removing items individually will require several processing circles. If you are lucky, it will take a half hour minimum.

The app used to be fine, wonky, but manageable. Today, when I went to open the app just to see what was on sale, it wouldn't load anything. I kept getting an error message. I uninstalled the app and redownloaded it. I can't even get logged in now. I keep getting the "Oops, something went wrong" error message, the same error message I got when I tried to browse sale items. This app needs an entire rework. It's back to the website for me.