Crunchyroll: Anime Streaming

Membership details and management have been a nightmare. When I wanted to adjust my membership, I couldn't without fully unsubscribing and waiting a month for it to run out. Then, the different membership pricing options I had seen before were nowhere to be found, and it tried to convince me that the only way to get the manga options was to buy the most expensive membership.

Hi Crunchyroll Team, for a few months now when I try using the app it crashes within seconds of opening. Even with version releases I think I have only got it working a couple times, I usually watch on my TV or laptop but would love to use it on my phone while on the road. When it crashes, the only options are 'close' or 'wait', not option to report logs and waiting doesn't help. Tried clearing app cache and reinstalling with no results. I have an Android S25 ultra and everything is updated.

The watch history sync is broken and incredibly frustrating. No matter the device, the app fails to keep a correct record of where I left off. Every time I return, it shows I’m several episodes behind or forgets my progress entirely. I have to manually check each episode just to find my spot. It’s a complete hit-or-miss experience that makes me want to just use a browser with extensions instead. For a paid service, this basic feature should actually work. Please fix the sync issues!

Quality degrades with every price hike, which is counterintuitive. even with a "premium" account, you see ads gimmicked as "previews", every other day you have to confirm any devices you used the day before, save the one you make payments on, which recently became every other day confirmations of premium status. Edit: Funny, my subscription page doesnt say " no 3rd party ads" does it? lt says "no ads" odd that you think I care whether the ad is yours or not. for soon $14/mo, I expect better.

Not sure what is happening with this app, not sure if there's something wrong with the server. It's constantly buffering again. This happened for the first time 6 yrs ago. If you guys are going to raise the prices, at least make the app usable. I don't want to have to look for other options, but this constant buffering will lead me towards canceling my subscription because this is ridiculous, I even can't enjoy watching my shows.