By AppHub Editorial Team · Updated August 3, 2026
DHgate-online wholesale stores
Overview
Shopping
dhgate.com
Free
Sep 14, 2016
7.0.3
9
No
Apr 2, 2026
Features
The DHgate shopping app allows free access to the DHgate wholesale marketplace on the go – connecting you directly to wholesale sellers and getting you cheap prices.
The DHgate app provides one-stop solution for your online purchasing, from international logistics and payment, to internet finance and customer services. DHgate app features over a million Chinese wholesalers, 40 million products for sale and has amassed 10 million buyers from 230 countries and regions.
We provide cost effective ...
The DHgate shopping app allows free access to the DHgate wholesale marketplace on the go – connecting you directly to wholesale sellers and getting you cheap prices. The DHgate app provides one-stop solution for your online purchasing, from international logistics and payment, to internet finance and customer services. DHgate app features over a million Chinese wholesalers, 40 million products for sale and has amassed 10 million buyers from 230 countries and regions. We provide cost effective all-in-one solution for your business. We enable anyone to buy and sell products in wholesale price globally by providing secure payment services, logistics solutions, escrow protection services, and internet financing. With a variety of over 20 million products in categories ranging from electronics to wedding dresses and from cosmetics to furniture – you’ll never miss what you’re looking for. Simply tell the app whether you’re buying for wholesale or personal use, choose your favorite categories and receive personalized discounts and recommendations. DHgate Shopping APP Features:
Download DHgate-online wholesale stores
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Official Links
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Ratings breakdown
547,000 reviewsDeveloper contact
Name
数贸科技（北京）有限公司
Address
中国 北京市海淀区 海淀区成府路28号优盛大厦七层1-701-1 邮政编码: 100083
Website
https://www.dhgate.comPhone
+86 136 4115 0690
Support
dhgate.sjhg@gmail.com
Privacy
View policyFrequently Asked Questions
Is DHgate safe for buying wholesale products? medium
Based on recent user reviews, caution is advised. Multiple reviewers report issues with refunds, missing items, and order cancellations. The app itself has a 4.1-star rating from 547,000 reviews, but recent reviewers describe difficulties. It's recommended to read seller reviews carefully, start with small orders, and avoid ordering duplicates, as some users report only receiving one item.
Source: user_reviews, ratings_data
How do I get a refund from DHgate? medium
Recent reviews indicate the refund process can be challenging. One reviewer notes you must provide proof for returns, but file size limits may be too small. Another reports that canceling an order is difficult because the app may change the status to 'received', blocking cancellation. It appears that disputes involve the vendor and may require you to delete a review to get a credit, according to one user. The app's rating (4.1) suggests many users are satisfied, but refunds are a common complaint in the sample.
Source: user_reviews
Does DHgate have a mobile app that is easy to use? medium
The DHgate app provides one-stop shopping for wholesale products, connecting you to over 1.2 million sellers. User feedback is mixed: one reviewer wishes for landscape mode, and several recent reviews report order fulfillment issues. However, the app has a 4.1-star average from over 547,000 ratings, suggesting many users find it functional. The app is free and available for Android 9+.
Source: app_metadata, user_reviews
Can I order multiple items on DHgate? low
According to a recent 3-star review, ordering 2 of an item may result in only 1 arriving. The reviewer advises against ordering multiples and says you may need to dispute to get the missing product. The app description indicates you can buy individually or in bulk for additional discounts, but recent user experience suggests caution with duplicate orders.
Source: user_reviews, app_metadata
How to Use
The DHgate app connects you to wholesale sellers globally, allowing you to shop for products at low prices, manage orders, and make payments on your mobile device. (app_description)
Getting Started
Source: app_description_and_user_feedback_noted
- Download the DHgate app from the Google Play Store (free, requires Android 9 or higher).
- Create an account or log in to access the marketplace with over 33 million product listings.
- Before ordering, read product reviews and seller feedback carefully; one 5-star reviewer suggests starting with a small order to test a seller.
- Use the search or browse categories (electronics, wedding dresses, cosmetics, furniture) to find items. Filter and customize options as needed.
- Place individual or bulk orders; for bulk, you may get additional discounts. Note: one recent reviewer advises avoiding duplicate orders of the same item.
- Make payment using the app's integrated payment options (the app mentions secure payment services and escrow protection).
- Track your order through the app; if you encounter issues, contact the seller first. Refund disputes may require proof, according to user feedback.
Key Features (from app listing)
Source: app_description
- Shop from over 1.2 million global sellers with direct connection and lower-than-retail prices.
- Access daily deals and a $1.99 store for discounts.
- Filter search results and get personalized recommendations based on browsing history.
- Scan QR codes to jump directly to product pages. Join VIP club for 24/7 support and exclusive benefits.
This tip combines advice from two recent reviews: one 5-star review recommends finding a good seller and sticking with them; one 3-star review warns against ordering 2 of an item because only one may arrive.
How this content was created
Content type: pattern_analysis_of_user_reviews_and_metadata
AI generated: Yes
- Google Play user reviews (12-20 preferred; may be smaller if source data is limited per app), August 11, 2025 to March 24, 2026
- Google Play ratings distribution
- App Store listing metadata
- Review samples are not statistically representative of all user sentiment
- High-engagement negative reviews can overrepresent complaints
- Claims labeled 'low confidence' are based on single-review observations only
- No real-world app testing was conducted
- Feature availability may vary by region, device, and app version
Pros & Cons
Based on analysis of Google Play user reviews
Pros
- Prices are low and competitive when you receive the correct items from reliable sellers.
Theme 'Good value when it works' identified in recent_review #1 and #2.
Evidence (2)
“the only reason I gave it two stars is because the prices are fine if you get the right items.”Rating: 2★ August 11, 2025 274 likes“They have a fantastic website and great value no doubt.”Rating: 3★ March 03, 2026 46 likes - Loyalty rewards and coupons are available for repeat customers who find good sellers.
Theme 'Seller loyalty benefits' identified in recent_review #2.
Evidence (1)
“Good stores have good communication before purchasing, and also reward repeat spenders with discounts and coupons.”Rating: 5★ March 24, 2026 5 likes - Shipping protection fee is inexpensive and worth purchasing for peace of mind.
Theme 'Shipping protection value' identified in recent_review #2.
Evidence (1)
“Pay the shipping protection fee upon checkout (usually less than 90¢ USD) Totally worth it.”Rating: 5★ March 24, 2026 5 likes
Cons
- Refund process is extremely difficult, requiring proof with small file sizes and no reopening of disputes.
Theme 'Refund and dispute problems' identified in recent_review #1 and #3.
Evidence (3)
“good luck getting a refund on incorrect, missing, or not as described items.”Rating: 2★ August 11, 2025 274 likes“if you cancel the dispute to edit or adjust, you cannot reopen a return case so you are stuck with the items.”Rating: 2★ August 11, 2025 274 likes“I asked the vendor for a credit since they never shipped my order and they said they would only do it if I delete the review”Rating: 1★ March 18, 2026 7 likes - Order fulfillment is unreliable; often only part of an order arrives or items are never shipped.
Theme 'Incomplete or missing orders' identified in recent_review #3 and #5.
Evidence (2)
“Do not order 2 of anything, only one will arrive then you'll have to dispute and maybe get your ordered product.”Rating: 3★ February 09, 2026 55 likes“They kept my money and would not send me the order.”Rating: 1★ March 18, 2026 7 likes - App lacks landscape mode and website compatibility with PC is deliberately reduced.
Theme 'Poor device compatibility' identified in recent_review #4.
Evidence (2)
“I really wish that this app allowed you to use it in landscape mode and not just portrait.”Rating: 3★ March 03, 2026 46 likes“it feels like they are deliberately making their website less compatible with the PC.”Rating: 3★ March 03, 2026 46 likes
Recent Reviews
Evan Gould
2★good luck getting a refund on incorrect, missing, or not as described items. the only reason I gave it two stars is because the prices are fine if you get the right items. You have to provide proof in a return scenario but file sizes are too small to provide examples. also, if you cancel the dispute to edit or adjust, you cannot reopen a return case so you are stuck with the items. clothing sizes are not consistent, and the color pallettes on jerseys have been misrepresented for years
Angelo Hodges
5★Read reviews and carefully choose your seller. Make a small order at first. When you find a good seller, stick to that seller, and keep buying from them. Good stores have good communication before purchasing, and also reward repeat spenders with discounts and coupons. If their products are consistently good, keep buying from them, as not all sellers are honest for expected quality and looks. Pay the shipping protection fee upon checkout (usually less than 90¢ USD) Totally worth it.
Ron Radtke
1★Buyer beware. Shady app. I tried to cancel an order, but instead it changed the status to received and said I could no longer cancel the order. Incredibly shady. I asked the vendor for a credit since they never shipped my order and they said they would only do it if I delete the review I placed on the app. They kept my money and would not send me the order. I had to dispute with my credit card. I will never order from this place again!
Michael Hogan
3★They have a fantastic website and great value no doubt. I really wish that this app allowed you to use it in landscape mode and not just portrait. In the last 6-9 months it feels like they are deliberately making their website less compatible with the PC. Perhaps it's the fact that they can collect more personal data from you. I've got multiple devices around the house and office so when I'd like to log in so I can better see and read the product details
AOP
3★Sometimes it's a smooth process, sometimes it's not. Do not order 2 of anything, only one will arrive then you'll have to dispute and maybe get your ordered product. 50/50 when ordering anything, the gate is like a game at an arcade, fun looking but you may loose money and may not get a prize. Order from a seller with more than 100+ sold or you really will be gambling