DiDi Rider: Affordable rides

I requested a ride and was given a price of approx. ARS $3.100. when I arrived at my destination, the driver charged me ARS $4.300. I pointed the price difference out to him and he just shrugged, didn't care. I contacted the app, but my issue couldn't be solved because it wasn't listed. It was. No customer service. Also, at night, the drivers don't want to pick up a ride unless I pay 25-50% more than what the app indicates, and they end up costing more than a taxi ride. I'm deleting this app.

seemed like the app looked good and straight forward. The night before I reserved a time for the morning, at 8:40, to get to the airport in Sapporo. 8:35 rolls up and they cancell the trip. I have my snowboard bag and suitcase and backpack so running to a train and trying to get there on time is not happening. Tried one more and nope, so luckily I found a taxi on the street and she got me there on time. will be deleting this app as that is not good when getting on a plane to chase the powder

The app needs improvement on food deliveries. It only has pre written complaints. My order was delivered with the soda in the same bag as the hot food, and one small package of ketchup for my fries. I couldn't enter any of this. You can't enter special instructions for the restaurant. I have a coupon from a prior issue, it can't be used, and the app never tells you before final check out. App needs a lot of improvements.

Horrible and totally unreliable - drivers either cancel or don't show up but when they don't show I still pay a cancel fee like I wasn't there waiting. Prices jump all over the place too, literally from one minute to the next. Almost always have to pay in cash, even though credit card is shown as an option. If you don't have local cash, you're screwed. No more DiDi.

It is sad that this app tries to add cost every possible way. If you don't know exactly where you are going and request, then request again the price increases to the same location. They don't do this in Brazil. If you wait too long to confirm your start time, it adds cost to the ride. Puts too much pressure from money hungry app developers. So stupid. You should put the customer experience first, not trying to add money every possible way