Popeyes® App

Overall the app isn't too bad, however, I'm not a fan. My biggest issue I have with this app is if I try to use a promotional offer for wings, it glitches and limits the wing sauce choices. So if you want a certain sauce, you have to pay full price despite the sauces not costing extra. Second, what's the point of ordering ahead for pick-up if I still have to wait in the 10-25 more minutes for pick-up. Every time I've ordered ahead, my food has never been ready or the order was wrong.

This app and the website is absolutely garbage. I sat in the lot for more than ten minutes fighting with the app to redeem an offer, but it kept crashing. If the app wasn't crashing, then it was telling me to pick a date and time even though both were selected. This was extremely frustrating. I was really craving popeyes and I only with coupons or when the app decides to work because it's pricey without it. I have no expectations of this issue being resolved. I am extremely disappointed.

Firstly, the app is not that easy to navigate. Customer Service is hard to navigate as well. I'm an old-school type of person. To solve an issue I prefer to actually speak to a human, not a computer generated object. I don't want a coupon for a missing item, I would like my money back. Customer Service reached out to me with a coupon but when I mentioned a refund the responses went unanswered. Someone PLEASE HELP

so disappointed the app doesn't work. I order from Popeyes at least once a week due to travel. I would absolutely love to build loyalty by placing my orders through the app, but unfortunately the app is garbage. it never loads, and if It does successfully load, I am unable to ever pay for my order. Once I get to the checkout page, none of the buttons to let me pay ever works. disappointing but expected from a brand like this

App has too many glitches. Ordered two separate times didn't get a receipt one time and got a receipt without a transaction code so I missed out on point twice. The kiosk in some restaurant have error message when trying to enter coupons and the staff do not want to help. To many times the transaction code is not printed on the receipt in order to claim reward points.