By AppHub Editorial Team · Updated August 3, 2026
Great Clips Online Check-in
Overview
Lifestyle
Great Clips
Free
May 1, 2011
6.76.1 (2026021603)
9
No
Feb 16, 2026
Features
WHAT IS ONLINE CHECK-IN? Online Check-In saves you time by seeing estimated wait times for hair salons near you. From there, just pick your favorite salon, and get on the waitlist from wherever you are.
FEATURES:
WHAT IS ONLINE CHECK-IN? Online Check-In saves you time by seeing estimated wait times for hair salons near you. From there, just pick your favorite salon, and get on the waitlist from wherever you are. FEATURES:-Check estimated wait times based on current conditions in the salon and updates in real time.-Online Check-In: You save time by checking in to the salon ahead of time
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Ratings breakdown
599,000 reviewsDeveloper contact
Name
Great Clips, Inc.
Address
4400 W 78th St Ste 700 Minneapolis, MN 55435 United States
Website
http://www.greatclips.comPhone
+1 800-473-2825
Support
webmaster@greatclips.com
Privacy
View policyFrequently Asked Questions
Is the Great Clips Online Check-in app free? high
Yes, the app is free to download and use. There are no in-app purchases listed.
Source: app_metadata
Does the app require an account or login? high
No, the app does not require a login, email, or profile. You simply enter your name and phone number to check in.
Source: app_metadata
Why does the app show the wrong wait time? low
Some users report that estimated wait times can be inaccurate. One reviewer noted a 1-minute estimate changed to 24 minutes shortly after checking in. The app states that wait times are based on current salon conditions and assume you are getting the next available stylist.
Source: user_reviews, app_metadata
Is the app crashing or not opening? low
A few recent reviews mention the app freezing on the splash screen or being 'completely broken.' If this happens, try updating or reinstalling the app. If the problem persists, you can check in via the Great Clips website or walk into a salon directly.
Source: user_reviews
Can I still get a haircut at closing time? high
Yes, you can still get a haircut at closing time, but you cannot check in online using the app within 30 minutes of closing. You can walk into the salon directly.
Source: app_metadata
How to Use
The Great Clips Online Check-in app lets you see estimated wait times at nearby salons and add your name to the waitlist from your phone, saving your place in line. (app_description)
Getting Started
Source: app_description_and_user_feedback_noted
- Tap the Search icon to find a Great Clips salon near you.
- Pick a salon from the list and tap the Check In button.
- Enter your name and phone number (no login or profile required).
- Tap Check In again to be added to the waitlist.
- If desired, sign up for ReadyNext text alerts to be notified when your estimated wait reaches 15 minutes.
- Arrive at the salon before you are next in line and let the stylist know you're there to confirm your check-in.
Key Features (from app listing)
Source: app_description
- Real-time estimated wait times based on current salon conditions.
- Online Check-In to save your place in line from anywhere.
- ReadyNext text alerts when your wait time reaches 15 minutes.
- Save favorite salons for quicker future check-ins.
Derived from app description (alternate check-in methods) in response to user complaints about app crashes and check-in unavailability observed in recent reviews #3 and #4.
How this content was created
Content type: pattern_analysis_of_user_reviews_and_metadata
AI generated: Yes
- Google Play user reviews (5 per app), March 1, 2022 to January 31, 2026
- Google Play ratings distribution
- App Store listing metadata
- Review samples are not statistically representative of all user sentiment
- Only recent_reviews were available; no high-engagement or mixed samples to compare against.
- All claims are based on single-review observations, thus confidence is low throughout.
- No real-world app testing was conducted
- Feature availability may vary by region, device, and app version
- Ratings distribution was not available to contextualize sample representativeness.
Pros & Cons
Based on analysis of Google Play user reviews
Pros
- Online check-in saves time by allowing users to join the waitlist remotely before arriving at the salon.
Theme 'Useful check-in feature' identified in recent_review #1
Evidence (1)
“Overall, useful for checking in and knowing when to head to your location.”Rating: 3★ January 31, 2026 10 likes - The app provides estimated wait times that help users plan their arrival at the salon.
Theme 'Wait time estimation' identified in recent_review #1 and #2
Evidence (2)
“The time frames and accuracy aren't correct. I checked in at about 250pm. It said 1 minute wait...”Rating: 1★ October 16, 2025 9 likes“Overall, useful for checking in and knowing when to head to your location.”Rating: 3★ January 31, 2026 10 likes - The app allows users to save favorite salons for quicker future check-ins.
Theme 'Favorite salons feature' identified in recent_review #5
Evidence (1)
“I had two salons listed as favorites that I no longer visit. But I had to stumble upon the method for removing them...”Rating: 3★ March 01, 2022 86 likes
Cons
- Estimated wait times are often inaccurate, leading to longer waits than advertised.
Theme 'Inaccurate wait times' identified in recent_review #2
Evidence (2)
“The time frames and accuracy aren't correct. I checked in at about 250pm. It said 1 minute wait...”Rating: 1★ October 16, 2025 9 likes“Completely broken. Can't even use at all. I tried updating - didn't work. So I uninstalled and reinstalled.”Rating: 1★ August 12, 2024 38 likes - The app frequently freezes or fails to load, making it unusable for many users.
Theme 'App crashes/freezes' identified in recent_review #3
Evidence (2)
“Completely broken. Can't even use at all. I tried updating - didn't work. So I uninstalled and reinstalled.”Rating: 1★ August 12, 2024 38 likes“Previously I was very happy with this app, and used it frequently. However, several months ago it started saying that online check in was not available.”Rating: 1★ July 20, 2024 30 likes - The app lacks features like selecting a specific stylist or a working reminder function.
Theme 'Missing features' identified in recent_review #1
Evidence (1)
“Things I wish the app had... 1) Remind function to actually work. 2) Individuals in a group have delineation... 3) Ability to select a specific stylist.”Rating: 3★ January 31, 2026 10 likes
Recent Reviews
Kati Jeup
3★Overall, useful for checking in and knowing when to head to your location. Things I wish the app had (there's not enough space so I will summarize.) 1) Remind function to actually work. 2) Individuals in a group have delineation including a "time since last cut" feature. 3) Ability to select a specific stylist. specific stylists at my location do best for different hair in my family. Otherwise, this app is useful for checking in only.
Dave MacDonald
1★The only thing this app does right is put my name in the system. The time frames and accuracy aren't correct. I checked in at about 250pm. It said 1 minute wait with nobody in line but me. In my car, and about 3 minutes to arrival(305p), it updated to a 24 minute wait with a person in front of me. When I actually walked in, it said 47 minute wait. Huh? I ended up waiting 30 minutes. Let's get the accuracy worked out on this...there's potential!
Matthew Gudenius
1★Completely broken. Can't even use at all. I tried updating - didn't work. So I uninstalled and reinstalled. Still doesn't work. Just freezes on splash screen that says "Great Clips - It's Gonna Be Great" Problem is... can't even get a haircut as a walk-in anymore (even when I use the app to reserve a slot, it's over an hour wait usually!) Been a customer for over a decade... but guess I have to find a new place to cut my hair
Richard Hutchison
1★Previously I was very happy with this app, and used it frequently. However, several months ago it started saying that online check in was not available. I mentioned this multiple times when going onsite for my haircuts. I tried uninstalling and reloading the app. But the problem persists. I will probably switch to another company -- not because of poor service in-store, but because of poorly functioning technology that is forcing me to gamble with my schedule due to no online check in.
Mike Phillips (Seething Sage)
3★Meh, I see nothing so far that justifies a redesign. If anything, it's less intuitive than the older app. I had two salons listed as favorites that I no longer visit. But I had to stumble upon the method for removing them from my favorites. (The Help option had no info about how to do that.) I tried pressing the star, long-pressing the entry, going to account settings, etc. Then I (accidentally) slid the favorite to the left and it deleted. A visual clue indicating that would've been nice.