StyleSeat: Book Hair & Beauty

This app is incredibly deceptive. It doesn't tell you anywhere that the appt time you're selecting will have a 20%+ upcharge because it's a "high demand time slot" until you're just about to confirm. No indication whatsoever until that point (I don't know what the yellow dot means because the upcharge applies to times without it). SO, if you're lucky enough to notice it, you'll have to just try another over and over until you find a time that doesn't charge you an extra $50(!!!). What a scam.

I've had this app for years now and the one thing I like is to be able to charge a no-show fee. hold deposits for new clients and typically easy to use. My issues are when receiving notifications through text, I dont ever get one. They charge my client a fee to book, and I also just recently bought a new device and I cannot log into my account. there is no customer service number to call, everything is done through email and a problem like being unable to log in to conduct business is not ideal.

The calendar integration is absolutely terrible. We have to resync every time we get a Square appointment. This has led to double-booking multiple times. Also, not a great app for estheticians, it's clearly geared toward hair, nails. It seems more suited for freelancers vs. professional businesses. One other thing - there are tons of scammers on this platform, be careful when people reach out via messaging, asking for services.

I suppose the service is decent enough but the tech is annoying. Had tons of problems with a debit card that was just declined every single time and I couldn't change it. Tech support was annoyingly flippant. Tried to log in, says my phone number is already registered but gives me no opportunity to log in or change my password and email or anything. I have no idea which email Im registered with and my phone number won't let me log in.

I was with this booking app from the beginning. When it was free, the. Went to 30.00 then 35.00no problem. You crossed the line when you started charging my clients $1.00 to book and didnt inform me. I was notified by my clients. Along with a $10.00 fee a client of mines was charged to get an earlier appointment. Also, taking my clients money to hold if they booked out in advance. I am no longer with styleseat I found a new booking site. You lost a lot of business pulling that update.