LifeLock Identity by Norton

get alerts in email, then follow link and it doesn't even show the alert, but something different. click on message support and it just spins. no number I can find to call a real person and actually try to stop the account I was alerted to. but hey, 2 stars because at least I got an alert. Just can't do anything about it but worry.

when it send me an alert via email and or phone call, I go to the app to view the alert and it just says "webpage not available" so ... thanks for the alert that I cannot see. not sure what the point of having this is if I can't see what you are alerting me to. neat. also when I try click review activity from the email you send, it never lets me log on. I need to go through the app directly. while not the end of the world, it's inconvenient to say the least.

This is the 1st time I have used any 'paid for' Identity/Personal Info Protection of any kind. I like that I can choose to sign up for a month or pay for a yearly subscription at a discount. The app is very easy to use...just follow the prompts. You can save up to 10 credit card #s to be monitored and multiple bank accts too. Dark web monitoring is included. A good, necessary, service at a fair price

The financial monitoring is horrible. Every single account I have added to monitor always disconnects randomly and often. Does not matter which institution it is. Then they don't want to reconnect for days. It also does not alert you when an account disconnects. Then I have to go in and add my login info everyday for each account to try and get them to reconnect. I don't understand why it is so unreliable. This has been going on for months at this point. Very disappointed for the price point.

My only complaint is that sometimes important notifications come through WEEKS after other apps like life 360 had already alerted. Other than that, I love having peace of mind knowing my information, my properties, titles, and many more important things are consistently being monitored and protected. I pay annually because it's cheaper that way. However, it is a little more expensive than I would like. If the price was lowered by $50 ANNUALLY, I'd be 100% satisfied.