By AppHub Editorial Team · Updated August 3, 2026
Freddy’s
Overview
Food & Drink
Freddy's LLC
Free
Jun 25, 2019
26.4.28
8.0
No
Apr 27, 2026
Features
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Official Links
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Ratings breakdown
31,400 reviewsDeveloper contact
Name
Freddy's LLC
Address
3020 N Cypress St Wichita, KS 67226 United States
Website
https://freddys.com/appPhone
+1 316-719-7802
Support
customerservice@freddysusa.com
Privacy
View policyFrequently Asked Questions
Is Freddy’s free to download? high
Yes. The app metadata lists Freddy’s as free.
Source: app_metadata
What do sampled users complain about in Freddy’s? medium
Freddy’s has sampled reports of bugs, crashes, lag, or reliability problems. 2 sampled reviews or 1 sampling buckets support this theme.
Source: user_reviews
How to Use
• Quickly find your nearest Freddy’s and order ahead for carry-out, delivery or dine-in. (app_description)
Getting Started
Source: app_description_and_user_feedback_noted
- Install Freddy’s from the appropriate app store.
- Open the app and start with the free experience.
- Review the main features described in the app listing.
- Check settings or support resources if you run into sampled issue patterns such as freddy’s has sampled reports of bugs, crashes, lag, or reliability problems.
Key Features (from app listing)
Source: app_description
- Securely save your payment information for easy checkout with a credit card or gift card.
- Download the Freddy’s app for fast, easy ordering and join Freddy’s Rewards to start earning points today!
- Food & Drink app experience
- Free download
- From Freddy's LLC
- 1,000,000+ downloads listed
How this content was created
Content type: pattern_analysis_of_user_reviews_and_metadata
AI generated: Yes
- Google Play user reviews (12-20 preferred; may be smaller if source data is limited per app), December 28, 2025 to April 28, 2026
- Google Play ratings distribution
- App Store listing metadata
- Review samples are not statistically representative of all user sentiment
- High-engagement negative reviews can overrepresent complaints
- Claims labeled 'low confidence' are based on single-review observations only
- No real-world app testing was conducted
- Feature availability may vary by region, device, and app version
Pros & Cons
Based on analysis of Google Play user reviews
Pros
- Quickly find your nearest Freddy’s and order ahead for carry-out, delivery or dine-in. Easily customize your Freddy’s favorites like our famous cooked-to-order steakburgers and fresh & creamy frozen custard. medium
Extracted from app description
- Choose the toppings you want, add a side and a drink, and get your order just the way you want it. Save your favorite orders and view recent ones for fast, efficient reordering. medium
Extracted from app description
- Join Freddy’s Rewards and earn 10 points for every dollar you spend. Collect points and cash them in for free Freddy’s. Track your point total, view the rewards you have available to redeem, and see how many more points you need for bigger rewards. medium
Extracted from app description
- Securely save your payment information for easy checkout with a credit card or gift card. medium
Extracted from app description
- Download the Freddy’s app for fast, easy ordering and join Freddy’s Rewards to start earning points today! medium
Extracted from app description
Cons
- Some users report issues: "Absolutely terrible app experience. The app said a product wasn't available at our local restaurant, but I was able to go in and order it. We also had" low
Identified from 3 low-rated user review(s)
Evidence (3)
“Absolutely terrible app experience. The app said a product wasn't available at our local restaurant, but I was able to go in and order it. We also had issues with going "back" a step because the app w”Rating: 1★ April 28, 2026“As much as I like Freddy's food, this is one of the most frustrating apps I've ever used that still functions. Pressing the back button on the phone exits the app, even if you're browsing an item. You”Rating: 2★ March 23, 2026 11 likes“Buggy, slow, constantly locks up, can't use the 'back' command on the menu bar or the app disappears. Try to reopen from recently used apps and it's frozen, finally unfreezes after about 20 seconds. I”Rating: 2★ March 02, 2026 11 likes
Recent Reviews
Michael Zelnick (GallopingCow)
1★Absolutely terrible app experience. The app said a product wasn't available at our local restaurant, but I was able to go in and order it. We also had issues with going "back" a step because the app would outright close instead of backing out from the product that was allegedly "not available" at our location. I had to open the app multiple times, and every time I did, I nearly chose to go to a completely different restaurant instead. Freddy's is not worth the headache, or the price per portion.
Sidescroller Def (SsD)
2★As much as I like Freddy's food, this is one of the most frustrating apps I've ever used that still functions. Pressing the back button on the phone exits the app, even if you're browsing an item. You can't view prices until you start an order at a location, but you can't do that until you try to add an item to your bag. The in-app feedback form serves only to frustrate people into leaving, and the fact that these issues have existed for years tells me they have no interest in fixing them.
Tom Gardiner
2★Buggy, slow, constantly locks up, can't use the 'back' command on the menu bar or the app disappears. Try to reopen from recently used apps and it's frozen, finally unfreezes after about 20 seconds. Installed on a Galaxy S25 with the latest security update installed 2 days prior. On top of that, there's only a "pick up" option to order. I wanted to order then arrive and eat in. Our 2nd choice would be drive through, but neither of these are an option. Going to Chick-fil-A instead.
Dean Johnson
1★App used to be great. Lately it hasn't worked at all. It logged me out and will not let me log back in. Says incorrect username/password. Even if I try to reset it and it says successful, it still doesn't work. I tried reinstalling app, but no luck. Now getting emails saying some reward points are expiring, but I have no way of using them with the app not working. Haven't been back to Freddy's in the last few weeks because it's frustrating and I figured it would end up resolving after an update.
Flappy
2★Not a great user experience. The app is slow. navigation is a little funky (the back button on my android takes me out of the app). Opening the keyboard covers my whole screen with a white box so I can't see what I'm typing. I somehow accidentally added a bottle of fry sauce and seasoning to my order when trying to check out. I had form validation issues when trying to enter my checkout information (I had to delete the field and re-enter it to clear it). First time using, not worth the trouble.