Kaiser Permanente

Might as well just login on the web. I like the set up, it is easier than logging in online. But the app is constantly faulty. You can't take screenshots in the app but you can when logged in online. Then whenever there is an update there is always an issue. With the recent last two updates I can't even get in on the app, automatically kicks me out. Fed up.

This app sucks when it comes to the pharmacy. It will not allow me to change from shipping to pick up. Constantly searches and never let's you enter a zip code. Doesn't pull up any locations. I uninstalled and reinstalled, same issue. Please fix this! Now I have to go there and wait for them to fill 3 scrips, instead of ordering ahead to pick up. Thus spreading grems longer. Yikes!

Completely useless. For the longest time it wouldn't show any appointments at all at any location, and it had the wrong primary doctor at the wrong location. I told them on the phone every time I called, and they finally fixed that. Now I can't pay bills in the app. I put in my card number and hit next, it says "you're almost done" and grays out the whole page, but doesn't give me anything to accept, approve, add more info, whatever. It just sits indefinitely at a grayed out page.

This app, and the website, on Android, have always been painfully disorganized, deathly slow. Now after spending 3 weeks trying to get one of them to work without "we are experiencing technical difficulties" to order a prescription refill I'm now almost out of, I have to enter my credit card, and the box for "year" just shows "year"! No way to input a date. And lower down on the page, there's a disclaimer or something that stops in mid-sentence! Do Better. You are HEALTH CARE. Act like it!

Worst app ever. Writing a message is difficult because it doesn't function like any other text box on the internet, the keyboard blocks the send button, it doesn't automatically capitalize the start of a sentence for f sake. You'll see you have two messages, but it doesn't show where. Can't screen shot, which would be really helpful. Can't check in for appointments, that has to be be done in a web browser. Payments are a PIA. There's nothing positive I can say about the way the app functions.