By AppHub Editorial Team · Updated August 3, 2026
Be Closer: Family location
Overview
Parenting
Golden Gate Media
Free
Feb 5, 2019
4.7.8
9
$1.99 - $64.99 per item
No
Feb 11, 2026
Features
Be Closer is a smart way to get closer to your family. Track where your family is after getting their permission.
The app is exclusively for the family. PLEASE NOTE: You can view the location of each family member in real time ONLY after receiving their permission.
Be Closer is a smart way to get closer to your family. Track where your family is after getting their permission.
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Ratings breakdown
134,000 reviewsDeveloper contact
Name
GOLDEN GATE MEDIA ENTERPRISE, SOCIEDAD LIMITADA.
Address
CALLE MALTESES, 2 - 2 PLT B 35002 LAS PALMAS DE GRAN CANARIA Spain
Phone
+34 828 81 09 45
Support
admin@goldengatemediaenterprise.com
Privacy
View policyFrequently Asked Questions
Is Be Closer free to use? high
The app is listed as free with in-app purchases ($1.99 - $64.99 per item). However, multiple user reviews report that after a short trial (3-15 days), it charges a weekly subscription fee (e.g., $29.99 per week). Users warn that the app may not clearly disclose these recurring charges.
Source: user_reviews, app_metadata
How do I cancel my subscription to Be Closer? medium
Based on user reports, there is no cancel button within the app. To cancel, users must contact the developer via the 'Contact us' option in the app, where they will receive cancellation instructions by email. Some users report that emails to the developer are ignored, and billing continues.
Source: user_reviews
Does Be Closer work without a subscription? medium
The app description says it is free, but user reviews indicate that you must set up a payment method to start the trial. After the trial, you are charged unless you cancel. No features are available without an active subscription.
Source: user_reviews, app_metadata
How to Use
Be Closer is a family location tracking app that requires permission from each family member before sharing their real-time GPS location. (app_description)
Getting Started
Source: app_description_and_user_feedback_noted
- Download the app and set up your profile. Note: a payment method may be required to begin the trial.
- Invite family members to join by sending them a permission request through the app.
- Wait for each member to accept the permission request. Location sharing is not automatic.
- After permission is granted, you can view each member's real-time location on the map.
Key Features (from app listing)
Source: app_description
- Real-time GPS family location tracking
- Permission-based location sharing
- Kid safety monitoring without constant texting
- Family-specific app (not for general social use)
Based on user reviews from 2023, 2021, and 2019 that consistently mention difficulty canceling and unexpected charges after a 3- or 15-day trial.
How this content was created
Content type: pattern_analysis_of_user_reviews_and_metadata
AI generated: Yes
- Google Play user reviews (12-20 preferred; may be smaller if source data is limited per app), October 2019 to July 2023
- Google Play ratings distribution
- App Store listing metadata
- Review samples are not statistically representative of all user sentiment
- Only 5 recent reviews were available; no positive or mixed reviews to balance the analysis
- Claims labeled 'medium' are based on 2 reviews; 'high' on 4 reviews within the same bucket
- No real-world app testing was conducted
- Feature availability may vary by region, device, and app version
Pros & Cons
Based on analysis of Google Play user reviews
Pros
- App allows real-time GPS tracking of family members with their permission.
Theme 'GPS tracking' identified in app description and recent_review #0
Evidence (2)
“Track where your family is after getting their permission.”Rating: 5★ N/A“It's not free! IT'S TOO EXPENSIVE..! $29.99 + tax EVERY WEEK...!”Rating: 1★ April 22, 2020 375 likes - App offers a 3-day trial period to test features before committing.
Theme 'Trial period' identified in recent_review #0, #1, and #2
Evidence (3)
“I open the app, it says 15 days trial then every second the counts goes down. I click it at 13 days and it only gave me 3 days”Rating: 1★ April 22, 2020 375 likes“if oversmart people like u write a 3-days trial period, then you should ask for money only after the trial period is over.”Rating: 1★ October 07, 2019 508 likes“Using the 3 day trial and if you cant cancel it they just take your money without warning.”Rating: 1★ July 30, 2023 591 likes - App is designed exclusively for family use with permission-based tracking.
Theme 'Family-focused design' identified in app description
Evidence (1)
“The app is exclusively for the family. PLEASE NOTE: You can view the location of each family member in real time ONLY after receiving their permission.”Rating: 5★ N/A
Cons
- App is extremely expensive at $29.99 per week, with misleading pricing.
Theme 'High cost' identified in recent_review #0, #2, and #3
Evidence (3)
“IT'S TOO EXPENSIVE..! $29.99 + tax EVERY WEEK...! What a joke...”Rating: 1★ April 22, 2020 375 likes“Not to mention almost 30 quid a week ?!?!”Rating: 1★ July 30, 2023 591 likes“they have been charging me 43.99 a week for many months.”Rating: 1★ February 22, 2021 78 likes - App requires payment information upfront for the trial, making it hard to cancel without being charged.
Theme 'Forced payment' identified in recent_review #0, #1, #2, and #4
Evidence (4)
“Even to get the 3 days trail, wants me to put my payment info, then that it will charge $29.99 + tax EVERY WEEK”Rating: 1★ April 22, 2020 375 likes“the moment I installed it asked me to set up a payment method, without this they don't even allow to proceed further.”Rating: 1★ October 07, 2019 508 likes“if you cant cancel it they just take your money without warning.”Rating: 1★ July 30, 2023 591 likes“I signed up for trial period and have emailed them on the first day to cancel my subscription. But they ignored my email and proceed to bill me”Rating: 1★ November 11, 2019 174 likes - Customer support is unresponsive, with no phone number and full email inbox.
Theme 'Poor support' identified in recent_review #3 and #4
Evidence (2)
“I tried contacting thr developer via email and you cant send the email due to there inbox is full and there is no phone number.”Rating: 1★ February 22, 2021 78 likes“I signed up for trial period and have emailed them on the first day to cancel my subscription. But they ignored my email”Rating: 1★ November 11, 2019 174 likes
Recent Reviews
A Google user
1★It's not free! IT'S TOO EXPENSIVE..! $29.99 + tax EVERY WEEK...! What a joke... It says in app purchases, generally when an app says that it's free, but you can purchase an upgrade, no adds version, toquens, etc. I open the app, it says 15 days trial then every second the counts goes down. I click it at 13 days and it only gave me 3 days, this is misleading. Even to get the 3 days trail, wants me to put my payment info, then that it will charge $29.99 + tax EVERY WEEK... That's crazy...
A Google user
1★Cheap business strategy! Bloody app providers didn't even allow us to use the App for even 3-days.. if oversmart people like u write a 3-days trial period, then you should ask for money only after the trial period is over. But the moment I installed it asked me to set up a payment method, without this they don't even allow to proceed further. Why don't you provide a skip button over there so that the users can skip this step so that they can use the App at least for 3 days to see what it can do.
LILAC LOL
1★I dont reccomend this app. Its hard to find out how to cancel a subscription (press contact us on the app and they will send you an email on how). Using the 3 day trial and if you cant cancel it they just take your money without warning. If you arent careful this app can easily take you money and advantage of you. Not to mention almost 30 quid a week ?!?!
kevin
1★I looked at there app, never downloaded it never setup a subscription and today feb 22nd 2021 i found out they have been charging me 43.99 a week for many months. I tried contacting thr developer via email and you cant send the email due to there inbox is full and there is no phone number. I have submitted an investigation with several 3rd parties as they have taken a lot of funds over many months. I also have been made aware that i am not the only one this is hapoening too. DO NOT EVEN OPEN APP
A Google user
1★I signed up for trial period and have emailed them on the first day to cancel my subscription. But they ignored my email and proceed to bill me the subscription for the month. Please do not force subscriptions down custoners necks There is also no button in the app to cancel sunscription. So it seems like the only way to cancel is to get the bank to block the card for all future transactions Very bad support