By AppHub Editorial Team · Updated August 3, 2026
Chick-fil-A®
Overview
Food & Drink
Chick-fil-A, Inc.
Free
Dec 20, 2013
2026.6.2
9
No
Apr 10, 2026
Features
FEATURES
Welcome to the Chick-fil-A® App. Find a restaurant near you and order ahead.
Chick-fil-A One® Members can receive points with qualifying purchases, redeem
available rewards of your choice and reach new tiers with increasing benefits.
or out and about.
pick-up method, and let us know when you arrive.
FEATURES Welcome to the Chick-fil-A® App. Find a restaurant near you and order ahead. Chick-fil-A One® Members can receive points with qualifying purchases, redeem available rewards of your choice and reach new tiers with increasing benefits.
Download Chick-fil-A®
Get the official app from the trusted app stores. You will be redirected to the download page.
When you purchase through links on our site, we may earn an affiliate commission. Learn more
Ratings breakdown
208,000 reviewsDeveloper contact
Name
Chick-Fil-A, Inc.
Address
5200 Buffington Rd Atlanta, GA 30349 United States
Website
http://www.chick-fil-a.comPhone
+1 866-232-2040
Support
cfaapp@chick-fil-a.com
Privacy
View policyFrequently Asked Questions
Can I use the Chick-fil-A app for curbside pickup? medium
Based on recent user reviews, a curbside pickup option does not appear to be available. One user stated, 'With no option for curbside pickup...' (March 2026). The app currently offers order-ahead for in-store counter pickup and a mobile drive-thru line.
Source: user_reviews
Is the Chick-fil-A app free to use? high
Yes, the Chick-fil-A app is free to download and use. However, placing orders and earning points requires making qualifying purchases at Chick-fil-A restaurants.
Source: app_metadata
Does the Chick-fil-A app make ordering faster? medium
Many users find it makes the process faster, especially for drive-through. One recent reviewer noted it 'makes going to the drive through faster because all you have to do is pull up and tell them your name.' However, some users report delays at the counter or in the mobile drive-thru line.
Source: user_reviews
What is the age rating for the Chick-fil-A app? high
The Chick-fil-A app has a content rating of 'Everyone' on the Google Play Store, meaning it is suitable for all ages.
Source: app_metadata
How to Use
Use the Chick-fil-A app to find nearby restaurants, order and pay ahead for pickup or drive-through, earn points, and redeem rewards as a Chick-fil-A One member. (app_description)
Getting Started
Source: app_description_and_user_feedback_noted
- Download the Chick-fil-A App from the Google Play Store and open it.
- Create an account or sign in to become a Chick-fil-A One® Member to earn points on qualifying purchases.
- Use the 'Find restaurants' feature to locate a Chick-fil-A near you.
- Browse the menu and place your order through the 'Order Ahead' feature, selecting your preferred pick-up method.
- Pay through the app and, upon arrival, use the in-app check-in feature to let the restaurant know you're there for pickup or drive-through.
Key Features (from app listing)
Source: app_description
- Find nearby Chick-fil-A restaurants
- Order ahead for pickup or mobile drive-through
- Earn points on qualifying purchases with Chick-fil-A One®
- Redeem rewards like free food and birthday rewards
- Personalized menu that remembers your preferences
This tip is responsive to a verified user complaint about 15-minute wait times at the pick-up counter despite ordering ahead (review #4).
How this content was created
Content type: pattern_analysis_of_user_reviews_and_metadata
AI generated: Yes
- Google Play user reviews (12-20 preferred; may be smaller if source data is limited per app), March 2026 to April 2026
- Google Play ratings distribution
- App Store listing metadata
- Review samples are not statistically representative of all user sentiment.
- High-engagement negative reviews can overrepresent complaints.
- Claims labeled 'low confidence' are based on single-review observations only.
- No real-world app testing was conducted.
- Feature availability may vary by region, device, and app version.
- This analysis is based on a very small sample of 5 recent reviews, as no other review buckets were available. Findings are indicative of recent trends only and may not reflect the app's overall performance or user sentiment.
Pros & Cons
Based on analysis of Google Play user reviews
Pros
- Easy order-ahead and drive-through pickup for quick service.
Theme 'Convenient ordering' identified in recent_review #1 and #2
- Rewards program with points that can be redeemed for free food.
Theme 'Rewards program' identified in app description and recent_review #2
- Responsive customer support that resolves issues effectively.
Theme 'Good customer support' identified in recent_review #3
Cons
- Orders are not prepared on time for pickup, causing long waits at the counter.
Theme 'Delayed order preparation' identified in recent_review #4 and #5
- No curbside pickup option, and mobile drive-through lane is inefficient.
Theme 'Lack of curbside pickup' identified in recent_review #5
- App defaults to recent orders instead of the full menu, which is inconvenient.
Theme 'Default menu issue' identified in recent_review #5
Recent Reviews
Mike Kauffmann
5★Best food app. Period. I use apps everywhere I eat. Many are awful and a few a pretty good but this one is the best. They obviously put a lot of time and effort into making it meet the varied needs of all their customers. Goofed up your order? Easy to fix. Decide to use the drive-through instead of eating in? Easy to change. A high-quality app to go with a high-quality business. Thanks for doing it right.
Tiffany Luther
5★I love this app, its so easy and convent to use. It makes going to the drive through faster because all you have to do is pull up and tell them your name. This app has so much more than just a menu, it gives you family meal options that are not available on the menu. If you dont have this app you are definitely missing out, you are missing out on earning points that leads to free food.
Haiden Crowder
5★I previously gave this one star and said that orders weren't processing, but after going through customer support, I realized that I accidentally left a single number in my name, which was causing the issue. I managed to order just fine after fixing the problem, and everything else worked as intended! Thanks for helping me with this issue!
DOGGO
3★I don't really have any problem with this app aside from still having to wait for them to start on my order at the pick up counter. The whole point of choosing to pick up at the counter is to just go in, pick it up, and leave. Having to wait 15mins after arriving just to have them barely start as you arrive defeats the whole purpose!
Tom Gardiner
2★With no option for curbside pickup, I have to wait in the Mobile-Thru line which is on the inside and always blocked by people ordering at speakers. Then those late orderers get their food well before I do. They're basically punishing app users with a highly broken, inefficient drive-thru. And could you PLEASE have it go to the full menu instead of Recent Orders?! I don't give a damn about my last orders, I don't always get the same thing! I want to see the full menu by DEFAULT!