By AppHub Editorial Team · Updated August 3, 2026
Disneyland®
Overview
Travel & Local
Disney
Free
Aug 4, 2015
8.21
10
No
May 8, 2026
Features
Download the official app for the Disneyland® Resort! Enhance your next visit with an enchanting mobile experience. Buy your tickets, use the complimentary Disney Genie service planning tool, browse maps, locate Disney Characters appearing throughout the parks and much more!
Download the official app for the Disneyland® Resort! Enhance your next visit with an enchanting mobile experience. Buy tickets, use the complimentary Disney Genie service planning tool, browse maps, locate Disney Characters in the parks and more! Make your theme park visit easier and more fun by using our complimentary Disney Genie service, which grants you a personalized itinerary that seamlessly maps out your special day with updates that continue during your visit. Create your personal Tip Board to track estimated wait times for your favorite experiences and more. Use the "My Plans" feature to find all your booked experiences—and add more plans for your visit. Quickly access current estimated wait times and forecasted wait times for attractions, check park hours, find Character Greetings, view showtimes and more. Buy park tickets
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Ratings breakdown
91,000 reviewsDeveloper contact
Name
Disney Electronic Content, Inc.
Address
500 S Buena Vista St Burbank, CA 91521-0001 United States
Phone
+1 833-785-9988
Support
app.support@disneyland.com
Privacy
View policyFrequently Asked Questions
Is Disneyland® free to download? high
Yes. The app metadata lists Disneyland® as free.
Source: app_metadata
What do sampled users complain about in Disneyland®? low
Disneyland® has sampled reports of bugs, crashes, lag, or reliability problems. Only 1 sampled review supports this theme, so confidence is low.
Source: user_reviews
What do sampled users like about Disneyland®? low
Disneyland® is praised by sampled reviewers as easy, useful, or convenient. Only 1 sampled review supports this theme, so confidence is low.
Source: user_reviews
How to Use
Download the official app for the Disneyland® Resort! (app_description)
Getting Started
Source: app_description_and_user_feedback_noted
- Install Disneyland® from the appropriate app store.
- Open the app and start with the free experience.
- Review the main features described in the app listing.
- Check settings or support resources if you run into sampled issue patterns such as disneyland® has sampled reports of bugs, crashes, lag, or reliability problems.
Key Features (from app listing)
Source: app_description
- U.S. and Japan residents only.
- Travel & Local app experience
- Free download
- From Disney
- 5,000,000+ downloads listed
Theme 'easy, useful, or convenient to use' identified in recent_reviews #5. Review #5 praises easy, useful, or convenient to use.
How this content was created
Content type: pattern_analysis_of_user_reviews_and_metadata
AI generated: Yes
- Google Play user reviews (12-20 preferred; may be smaller if source data is limited per app), January 10, 2025 to April 04, 2026
- Google Play ratings distribution
- App Store listing metadata
- Review samples are not statistically representative of all user sentiment
- High-engagement negative reviews can overrepresent complaints
- Claims labeled 'low confidence' are based on single-review observations only
- No real-world app testing was conducted
- Feature availability may vary by region, device, and app version
Pros & Cons
Based on analysis of Google Play user reviews
Pros
- Users appreciate the app: "The app helps in so many ways, it is so convenient. You can see EVERYTHING that is happening whether you are at the park" high
Extracted from 1 high-rated user review(s)
Evidence (1)
“The app helps in so many ways, it is so convenient. You can see EVERYTHING that is happening whether you are at the park or not. Open and closing times, order food, see the wait times for the rides, t”Rating: 5★ January 10, 2025 86 likes - And make park reservations with the app and show your barcode at the gate for admission when you first get to the park! No e-tickets to print out. Order Ahead and Save Time: Enjoy mobile food and beverage ordering at select dining locations. Make Dining Plans: Browse restaurant menus and make dining reservations right on your device. Then, conveniently check in for your reservation via the app at participating locations. No reservation? You can add your party to the mobile walk-up list at select restaurants (subject to availability). View Disney PhotoPass® photos: Enjoy unlimited digital downloads of your photos taken on select days by our professionally trained Disney PhotoPass photographers at magical must have iconic locations and select attractions when you purchase Disney PhotoPass+, Lightning Lane Multi Pass or Lightning Lane Premier Pass. Save time at the Hotels of the Disneyland Resort: Manage your hotel reservations, start your check-in process, get reservation updates and more! Exploring Made Easy: Find what you’re looking for quickly with GPS-enabled maps that show your location and the attractions, restaurants, shops and more near you. A Must-Have for Magic Key holders: Link your Magic Key pass to access your discounts at select dining and merchandise locations. Show your Magic Key pass via the Disneyland app when you arrive! The Details You Need: See park hours, schedules, accessibility information and descriptions for attractions, dining and more. medium
Extracted from app description
- U. S. and Japan residents only. medium
Extracted from app description
- • Legacy Passholders: Don’t forget to bring your Passport and valid photo ID! You’ll still need to show a valid Annual Passport card for Passholder discounts and more.†Disney PhotoPass feature is subject to the Disney PhotoPass terms and expiration policy. Note: Some app features require location data or for you to register by providing your full name, country, birthdate and email address in order to use them. If Bluetooth is enabled on your device, this app will also collect your precise location information through beacon technology in order to improve your in-park experience, such as wait times. Optional planning tools may also ask you about your travel party or allow you to save a credit card to your profile for online purchases. Optional features of this app use your device’s microphone, and will allow you to upload and save content from this app to your device. This app provides you with the option to receive push notifications for information relating to your visit to a Park or stay at a Disney Resort hotel. Features include the ability to make purchases and require a Wi-Fi or mobile carrier data connection. Must be 18 years or older to make purchases. Terms of Use: http://disneytermsofuse. com/Privacy Policy: https://disneyprivacycenter. com/US State Privacy Rights: https://privacy. thewaltdisneycompany. com/en/current-privacy-policy/your-us-privacy-rights/Do Not Sell or Share My Personal Information: https://privacy. twdc. com/dnssmpi medium
Extracted from app description
Cons
- Some users report issues: "I think they cram way too much into the app and make it very difficult to navigate. Links directing you to everywhere and everything. That should be r" low
Identified from 3 low-rated user review(s)
Evidence (3)
“I think they cram way too much into the app and make it very difficult to navigate. Links directing you to everywhere and everything. That should be reserved for their website. The app should focus on”Rating: 2★ April 04, 2026 2 likes“Super buggy, and extremely inaccurate. the user experience to link your tickets is horrific. I had fast lane but half of the times I would open the app it wouldn't remember the fact. It also kept logg”Rating: 2★ March 24, 2026 1 likes“Disney has turned what should be a simple process into an unnecessarily complex and time-consuming experience. Guests are now required to manage both tickets and park reservations, effectively doublin”Rating: 1★ April 19, 2026 1 likes
Recent Reviews
Victoria Ha
2★I think they cram way too much into the app and make it very difficult to navigate. Links directing you to everywhere and everything. That should be reserved for their website. The app should focus on what's going on when you're at the park. Even without that, basic functions are convoluted. I can't even add my cc to the app, only able to do it on the website.
Carolina Tello Zeleski
2★Super buggy, and extremely inaccurate. the user experience to link your tickets is horrific. I had fast lane but half of the times I would open the app it wouldn't remember the fact. It also kept logging me out. It consistently gave us extremely inaccurate information, even telling us some rides were not open, when they were (we were physically at the park at the time). The map is the only feature we ended up using consistently. Everything else is terribly made. Needs a complete UI/UX overhaul.
Matt (MattyAlfredo)
1★Disney has turned what should be a simple process into an unnecessarily complex and time-consuming experience. Guests are now required to manage both tickets and park reservations, effectively doubling the work just to enter a park. The app only adds to the frustration—forcing users to track multiple confirmation numbers, reservation IDs, and other identifiers with no clear, streamlined flow. Instead of reducing effort, it increases the burden on the customer at every step. what a waste
L. N.
3★Great for stuff like seeing the park map with attraction wait times (though those aren't always accurate), entertainment showtimes, placing mobile food orders. Not so great for showing parade routes or car locations in parking lots (it doesn't really show you where your car is, it just lets you enter the space's # and Disney character), but it's especially deficient for showing wait times for entering the park. These are completely missing. We had to wait 50 min. The app offered no explanation.
Maria Avila
5★The app helps in so many ways, it is so convenient. You can see EVERYTHING that is happening whether you are at the park or not. Open and closing times, order food, see the wait times for the rides, times for any performances/shows, purchase and use a lightning pass, link and buy your photos, easily scan your annual pass for discounts on merchandise and food. And you can literally type in anything and look it up in real time as well as get directions to anywhere in the park. I love it!