Duo Mobile

Overall it works decently well. A few annoyances, but mainly that if you click the accept button in the notification panel and it doesn't detect a Wi-Fi/cellular signal (even though it's always there) it pops up the app with a failure notification, but accepting the failure notification CLOSES THE APP. When trying to accept a login attempt against a timer this is majorly annoying and serves absolutely no purpose to have it close after that... it does this frequently.

This app has been awful as an IT admin. Enrollments very often don't work for no apparent reason, and refuse to give any meaningful error data. Users softlock themselves if the enrollment process gets interrupted at any point, and then their partial setup has to be completely reset from our end before they can try again. We've been getting countless calls about the setup just failing or refusing to proceed for no reason. Once set up, the app occasionally fails to send push notifications.

Very annoying app. The worst part is that the push notifications just don't work. I have to manually open the app to see the request and approve it. Then, a few minutes later, the push for the original request will finally show up in my notifications, by which point it's useless and I don't need it anymore. Also, I emailed the support email for the app store to mention my issue and all they said to me was that the email support was for paying DUO users. Why put that email for the free app?!

Fails to send push notifications the vast majority of the time. When it does, they frequently disappear after clicking "approve" without actually approving the login. Also, there's zero reason to require two button presses to approve a login. It seems like a minor detail, but when you have to use this every single day, the pointless redundancy becomes incredibly frustrating. The user experience with this app is horrendous.

Been using it regularly over the past couple years for my school's login, it's been working well enough. On the authorization notification I've become very used to the "Accept" button being on the left and "Deny" on the right. In a recent update, some dingus decided to swap the "Accept" and "Deny" buttons, so my muscle memory has me consistently deny my sign in attempts. It's getting frustrating.