By AppHub Editorial Team · Updated August 3, 2026
Mercari: Buy and Sell App
Overview
Shopping
Mercari, Inc
Free
Sep 1, 2014
9.32.0
7.1
No
Apr 6, 2026
Features
MEET MERCARI: a marketplace built for you. Sell quick and save big all in one, top-rated marketplace. With 1000s of new and used items dropping daily, millions are shopping and selling on the Mercari marketplace. From clothing to collectibles, vintage Valentino to new Nintendo, find deals at up to 70% off retail.
DESIGNED TO HELP SELLERS SUCCEED
MEET MERCARI: a marketplace built for you. Sell quick and save big all in one, top-rated marketplace. With 1000s of new and used items dropping daily, millions are shopping and selling on the Mercari marketplace. From clothing to collectibles, vintage Valentino to new Nintendo, find deals at up to 70% off retail. DESIGNED TO HELP SELLERS SUCCEED
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Ratings breakdown
604,000 reviewsDeveloper contact
Name
MERCARI, INC.
Address
6-10-1, ROPPONGI ROPPONGI HILLS MORI TOWER 18F. MINATO-KU, 東京都 106-0032 Japan
Website
http://www.mercari.com/Phone
+81 3-6804-5906
Support
contact@mercari.com
Privacy
View policyFrequently Asked Questions
Does Mercari have buyer or seller fees? medium
Yes, users report significant fees. One reviewer mentioned '$20 in fees on a $40 purchase' and multiple users state that fees have increased over time. Always check the current fee structure on Mercari's official site before listing or buying.
Source: user_reviews
Is Mercari free to download and use? high
Yes, the app is free to download. There are no subscription costs mentioned and the app is listed as free with no in-app purchase prices provided. However, selling and buying involve transaction fees.
Source: app_metadata
Can I trust the sellers on Mercari? low
While Mercari offers buyer protection, one reviewer described attempts to buy from multiple scammers. Always check seller ratings and reviews, and be cautious of deals that seem too good to be true.
Source: user_reviews
Does Mercari work well on older Android phones? medium
The app requires Android 7.1 or higher. Multiple recent reviews report that the app freezes and stutters, with listings stopping after about 5 minutes of browsing. Performance may vary by device.
Source: app_metadata, user_reviews
How to Use
Mercari is a marketplace app for buying and selling new and used items, from clothing to electronics, with tools for listing, promoting, and shipping. (app_description)
Getting Started
Source: app_description_and_user_feedback_noted
- Download the Mercari app from Google Play and create an account.
- To sell, tap the camera icon to list an item in seconds – take photos, set a price, and write a description.
- To buy, browse categories or search for items. Use filters for brand, condition, and price.
- When you find an item you like, you can make an offer, buy it directly, or bundle with other items from the same seller to save on shipping.
- Payments can be made via Venmo, PayPal, credit card, or split payments. Mercari offers Buyer Protection.
Key Features (from app listing)
Source: app_description
- List items in seconds to sell clothing, electronics, collectibles, and more.
- Promote listings and send offers to likers to sell faster.
- Shop from millions of new and used items across thousands of brands.
- Authenticated luxury shopping with independent expert verification.
This tip is responsive to the verified user complaint about app freezing and stuttering after 5 minutes of use, as reported by multiple recent reviews. Clearing cache can help mitigate temporary performance issues.
How this content was created
Content type: pattern_analysis_of_user_reviews_and_metadata
AI generated: Yes
- Google Play user reviews (5 per app), August 21, 2024 – February 15, 2026
- Google Play ratings distribution
- App Store listing metadata
- Review samples are not statistically representative of all user sentiment
- Only recent_reviews bucket was provided, missing high-engagement positive and negative reviews
- Claims labeled 'low confidence' are based on single-review observations only
- No real-world app testing was conducted
- Feature availability may vary by region, device, and app version
Pros & Cons
Based on analysis of Google Play user reviews
Pros
- Search functions, filtering, and UI have significantly improved over the years.
Theme 'Improved search and UI' identified in recent_review #5.
Evidence (1)
“I've been using Mercari for years, and they've really improved search functions, filtering, UI.”Rating: 3★ June 16, 2025 215 likes - Platform is a brilliant idea and has been used happily for many years by loyal users.
Theme 'Great concept and loyalty' identified in recent_review #5.
Evidence (1)
“I really love this app, and I think it's a brilliant idea.”Rating: 3★ June 16, 2025 215 likes - No problems with buying or selling for some long-term users.
Theme 'Smooth transactions for some' identified in recent_review #3.
Evidence (1)
“I've never had any problems with buying or selling”Rating: 3★ October 03, 2025 304 likes
Cons
- App is unstable, frequently freezes, stutters, and listings stop loading after a few minutes.
Theme 'App instability and freezes' identified in recent_review #3.
Evidence (2)
“this app is broken half the time. It freezes, scrolling stutters and bounces around”Rating: 3★ October 03, 2025 304 likes“if you browse for too long (and by "too long" I mean like 5 minutes) the listings will simply stop loading in or you can't click on them at all.”Rating: 3★ October 03, 2025 304 likes - Excessive and increasing fees make purchases very expensive, with $20 in fees on a $40 purchase.
Theme 'High and increasing fees' identified in recent_review #4 and #5.
Evidence (2)
“$20 in fees on a $40 purchase, you are NUTS. Fees, fees, fees, fees, so many fees”Rating: 1★ August 21, 2024 440 likes“fees have increased a lot over the years.”Rating: 3★ June 16, 2025 215 likes - Scammers are rampant, sending junk instead of listed items, and Mercari only offers expiring credits as refunds.
Theme 'Scammers and poor refunds' identified in recent_review #4.
Evidence (2)
“Then there are the scammers listing things for sale. Tried to buy an item from 3 completely different sellers, all 3 sent junk rather than the item listed.”Rating: 1★ August 21, 2024 440 likes“Mercari wouldn't do a refund only a credit to my account that had an expiration date.”Rating: 1★ August 21, 2024 440 likes
Recent Reviews
Alex H
1★No tags made it harder for buyers and sellers. It can be a drag to find something if you don't know the brand but some specs. It's more expensive now to buy unless in bundles and more to sell.You'll add stuff to your likes by accident while scrolling.You get notif. after you view an item with no choice not to. When you like an item the options should be looking/interested/ or ready to buy. Commun. can be min. to non-existent.There are a lot more scammers trying to sell and buy.
Tam MT
1★I have been with Mercari for many years. And if I can learn anything whenever they update their app everything goes wrong. I'm guessing they're trying to upgrade the way you see things on the seller page, it's actually annoying. Anytime you look at a post on your seller's page the promote button it disappears until you scroll down. It was fine the way it was. I don't know why they do that.
Elizabeth C
3★I've never had any problems with buying or selling but this app is broken half the time. It freezes, scrolling stutters and bounces around, if you browse for too long (and by "too long" I mean like 5 minutes) the listings will simply stop loading in or you can't click on them at all. I have to close and reopen the app to fix it. It makes it very difficult when I'm looking through a search that has a lot of results. It didn't used to be like this and I wish they would fix the stability
RS Lister
1★AVOID Mercari at all costs. Typing this then deleting the app. $20 in fees on a $40 purchase, you are NUTS. Fees, fees, fees, fees, so many fees, and it wasn't like this a few months ago. Then there are the scammers listing things for sale. Tried to buy an item from 3 completely different sellers, all 3 sent junk rather than the item listed. Mercari wouldn't do a refund only a credit to my account that had an expiration date. Use it in time or they just steal your money and you get nothing.
Gabriela Smith-Rosario
3★I really love this app, and I think it's a brilliant idea. I've been using Mercari for years, and they've really improved search functions, filtering, UI. My biggest criticism is that eBay's pay in 4 doesn't seem to work. Also, fees have increased a lot over the years. Lastly, you can block sellers, but that doesn't seem to prevent their listings from showing up in your feed. It would be great if they'd implement this, either as a filter option or automatically if you block a seller.