By AppHub Editorial Team · Updated August 3, 2026
Norton VPN – Fast & Secure
Overview
Tools
NortonMobile
Free
May 9, 2016
10
$9.99 - $129.99 per item
No
Apr 10, 2026
Features
Stay safer online with top-performing VPN and much more.
Get fast and reliable VPN with advanced privacy and malware protection plus parental control to keep your family and your devices safer online.
Available products after install:
Norton VPN Standard
Protect your mobile online privacy when connected to Wi-Fi at home or while on-the-go. Norton VPN helps ensure private, fast internet access wherever you are.
Stay safer online with top-performing VPN and much more. Get fast and reliable VPN with advanced privacy and malware protection plus parental control to keep your family and your devices safer online. Available products after install: Norton VPN Standard Protect your mobile online privacy when connected to Wi-Fi at home or while on-the-go. Norton VPN helps ensure private, fast internet access wherever you are.
Download Norton VPN – Fast & Secure
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Ratings breakdown
303,000 reviewsDeveloper contact
Name
Gen Digital Inc.
Address
60 E Rio Salado Pkwy Ste 1000 Tempe, AZ 85281-9124 United States
Phone
+1 650-527-6950
Support
Norton_mobile_support@nortonlifelock.com
Privacy
View policyFrequently Asked Questions
Is Norton VPN free? high
No, Norton VPN is not a free app. While it is free to download, it offers in-app purchases ranging from $9.99 to $129.99 per item.
Source: app_metadata
Is Norton VPN good? high
User reviews are mixed and show a significant decline in performance. Recent reviews frequently report problems with the VPN, including frequent disconnections, very slow speeds, and constant buffering. Many users mention the app worked well in the past but has become unreliable recently.
Source: user_reviews
Does Norton VPN work for streaming? medium
Multiple recent reviews indicate the app struggles with streaming. One reviewer explicitly states that videos are 'CONSTANTLY buffering' and the internet is 'nearly unusably slow' when using the VPN.
Source: user_reviews
How much does Norton VPN cost? high
Norton VPN has several subscription tiers available through in-app purchases. The prices range from $9.99 to $129.99 per item.
Source: app_metadata
Does Norton VPN work on desktop? low
The app is for Android devices. However, one user review, likely referring to a desktop client, mentions that the desktop version causes internet freezing after 5 minutes of use.
Source: user_reviews
How to Use
Norton VPN is a subscription-based app that secures your mobile internet connection and protects your privacy. (app_description)
Getting Started
Source: app_description_and_user_feedback_noted
- Download and install the Norton VPN app from the Google Play Store.
- Open the app and sign up for a subscription plan (Standard, Plus, or Ultimate) using the available in-app purchases.
- On the home screen, you can tap 'Connect' to turn on the VPN, which will auto-select the best server for a balance of speed and security.
- To select a specific location, use the 'Change Location' feature to choose a country and city.
Key Features (from app listing)
Source: app_description
- Change virtual location with global high-speed VPN servers.
- Auto-Connect to instantly secure your connection on public Wi-Fi networks.
- Tracker Blocker to help reduce targeted ads.
- No-log policy, audited by a third party.
This tip is responsive to the verified user complaint of automatic disconnections found in recent_reviews #1, #4, and #5. The Kill Switch feature is mentioned in the app description as a solution for dropped connections.
How this content was created
Content type: pattern_analysis_of_user_reviews_and_metadata
AI generated: Yes
- Google Play user reviews (12-20 preferred; may be smaller if source data is limited per app), April 2019 to April 2026
- Google Play ratings distribution
- App Store listing metadata
- Review samples are not statistically representative of all user sentiment
- High-engagement negative reviews can overrepresent complaints
- Claims labeled 'low confidence' are based on single-review observations only
- No real-world app testing was conducted
- Feature availability may vary by region, device, and app version
- The review sample for this app is limited to 5 recent reviews, which may not reflect the overall sentiment from 303,000 reviewers.
Pros & Cons
Based on analysis of Google Play user reviews
Pros
- The VPN provides reliable protection and works well on mobile devices without noticeable speed or battery impact.
Theme 'Initial performance' identified in recent_review #3 and overall ratings.
Evidence (1)
“I run this constantly in the background, and there's no noticeable decrease in speed or battery life. it's also very easy to use and unobtrusive.”Rating: 3★ November 28, 2020 354 likes - The app is easy to use and unobtrusive, with a simple interface.
Theme 'Ease of use' identified in recent_review #3.
Evidence (1)
“it's also very easy to use and unobtrusive.”Rating: 3★ November 28, 2020 354 likes - The VPN offers a no-log policy supported by third-party audit, ensuring privacy.
Theme 'No-log policy' identified in app description.
Evidence (1)
“No-log policy (supported by 3rd party audit): We don’t track, log, or save your browsing activities.”Rating: ★
Cons
- The VPN frequently disconnects on its own after a few minutes, especially on mobile devices.
Theme 'Frequent disconnections' identified in recent_review #1, #2, and #4.
Evidence (3)
“Prior to 2 days ago, I would've gave 5 stars. But now I connect & within minutes, it disconnects on its own”Rating: 1★ April 01, 2026 5 likes“It WAS working perfectly, but within the past week-ish, it's become nearly unusable. It doesn't matter which protocol you use, videos are CONSTANTLY buffering”Rating: 1★ April 09, 2026“it constantly drops if I keep it on longer than 5 minutes (no Wifi for me I guess).”Rating: 1★ December 12, 2021 368 likes - The VPN significantly slows down internet speed, causing constant buffering for videos.
Theme 'Slow speed' identified in recent_review #2 and #3.
Evidence (2)
“videos are CONSTANTLY buffering, & the Internet overall is nearly unusably slow.”Rating: 1★ April 09, 2026“It sucks now. Takes minutes to connect, slows down my internet, and certain apps won't work while its on.”Rating: 3★ November 28, 2020 354 likes - Technical support is unresponsive and fails to resolve issues, even for long-term customers.
Theme 'Poor support' identified in recent_review #4 and #5.
Evidence (2)
“Stopped working several days ago and no one from technical support will return my emails.”Rating: 1★ December 12, 2021 368 likes“I've had three techs tell me they can find nothing wrong even after 2 fresh installs.”Rating: 2★ November 25, 2019 197 likes
Recent Reviews
Kristin Rich
1★Prior to 2 days ago, I would've gave 5 stars. But now I connect & within minutes, it disconnects on its own (no updates available either). Its super frustrating, I've paid for Norton for years & now thinking about deleting & trying something else. Also, let me add, I'm only experiencing this on my phone (uninstalled & reinstalled already), works fine on my tablet.
Ribbered Margarita
1★It WAS working perfectly, but within the past week-ish, it's become nearly unusable. It doesn't matter which protocol you use, or which country you select, videos are CONSTANTLY buffering, & the Internet overall is nearly unusably slow. I have Norton on two computers, with no VPN issues, but if mobile doesn't get fixed I might have to take my money elsewhere. As a customer of nearly 7 years, it's REALLY that bad. If it's not fixed ASAP, I won't have a choice but to move to another service ☹️.
Roy Judy
3★I run this constantly in the background, and there's no noticeable decrease in speed or battery life. it's also very easy to use and unobtrusive. Update: It sucks now. Takes minutes to connect, slows down my internet, and certain apps won't work while its on. Not to mention the security breaches...I'm moving on when my subscription is up, maybe sooner.
Jennifer L
1★Stopped working several days ago and no one from technical support will return my emails. I've been using it almost a year without any issues. Now I can't get the app to work at all. Edited to add: it started working again, however, it constantly drops if I keep it on longer than 5 minutes (no Wifi for me I guess). I can't believe I'm saying this about a Norton product, but this is not a reliable app. At almost $30, this thing should be much better.
A Google user
2★The mobile devices work great! However after being on the desktop for more than 5 minutes, the internet connection freezes and I have to turn off the service then back on. I've had three techs tell me they can find nothing wrong even after 2 fresh installs. I've had to use another service to solve the issue. (The other service works great btw.) I needed a service to work all across my devices and platforms. It doesn't. I won't be renewing.