By AppHub Editorial Team · Updated August 3, 2026
Uber - Request a ride
Overview
Maps & Navigation
Uber Technologies, Inc.
Free
Oct 28, 2010
4.619.10001
9
No
Users Interact, Shares Location
Feb 23, 2026
Features
Join millions of riders who trust Uber for their everyday travel needs. Whether you’re running errands across town or exploring new cities, getting there should be easy.
FIND THE RIDE YOU WANT Find the perfect ride right at your fingertips! Uber is here to make your journey stress-free and enjoyable.
Pick from a wide range of rides that the Uber app has to offer including:
Join millions of riders who trust Uber for their everyday travel needs. Whether you’re running errands across town or exploring new cities, getting there should be easy. FIND THE RIDE YOU WANTFind the perfect ride right at your fingertips! Uber is here to make your journey stress-free and enjoyable. Pick from a wide range of rides that the Uber app has to offer including:
Download Uber - Request a ride
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Ratings breakdown
17,700,000 reviewsData Safety
- This app may share these data types with third parties App activity
- This app may collect these data types Location, Personal info and 8 others
- Data is encrypted in transit
- You can request that data be deleted
Permissions
- find accounts on the device
- add or remove accounts
- find accounts on the device
- read your contacts
- approximate location (network-based)
- precise location (GPS and network-based)
- directly call phone numbers
- read phone status and identity
- read the contents of your USB storage
- modify or delete the contents of your USB storage
- read the contents of your USB storage
- modify or delete the contents of your USB storage
- take pictures and videos
- record audio
- view Wi-Fi connections
- read phone status and identity
- view network connections
- pair with Bluetooth devices
- access Bluetooth settings
- change network connectivity
Developer contact
Name
Uber Technologies, Inc.
Address
1725 3rd St San Francisco, CA 94158 United States
Website
http://www.uber.comPhone
+1 650-960-6637
Support
Support@uber.com
Privacy
View policyFrequently Asked Questions
Is Uber - Request a ride free to download? high
Yes. The app metadata lists Uber - Request a ride as free.
Source: app_metadata
What do sampled users complain about in Uber - Request a ride? low
Uber - Request a ride has sampled complaints about content quality, relevance, or recommendations. Only 1 sampled review supports this theme, so confidence is low. For example, one reviewer says: "it gives an eta for driver pickup only for it to remain the same eta for at least twice as long. Today, I was given a 5 "
Source: user_reviews
Is Uber - Request a ride worth downloading in 2026? medium
Based on 5 sampled reviews spanning February 11, 2025 to February 21, 2026, Uber - Request a ride has a 4.7/5 overall rating from 17.7M total reviews. Sampled reviews show 0 praised themes and 3 complaint themes. As with any app, experiences vary by device and use case.
Source: user_reviews, app_metadata, ratings_data
How to Use
Join millions of riders who trust Uber for their everyday travel needs. (app_description)
Getting Started
Source: app_description_and_user_feedback_noted
- Install Uber - Request a ride from the Google Play Store or Apple App Store.
- Open the app and begin with the free experience to explore its core functionality.
- Review the main features described in the app listing to understand what this app offers.
- Be aware of sampled user-reported issues: the app has sampled complaints about content quality, relevance, or recommendations..
Key Features (from app listing)
Source: app_description
- Maps & Navigation app experience
- Free download
- From Uber Technologies, Inc.
- 1,000,000,000+ downloads listed
How this content was created
Content type: pattern_analysis_of_user_reviews_and_metadata
AI generated: Yes
- Google Play user reviews (12-20 preferred; may be smaller if source data is limited per app), February 11, 2025 to February 21, 2026
- Google Play ratings distribution
- App Store listing metadata
- Review samples are not statistically representative of all user sentiment
- High-engagement negative reviews can overrepresent complaints
- Claims labeled 'low confidence' are based on single-review observations only
- No real-world app testing was conducted
- Feature availability may vary by region, device, and app version
Pros & Cons
Based on analysis of Google Play user reviews
Pros
- Wide range of ride options including affordable, luxury, and pet-friendly choices.
Theme 'Ride variety' identified in app description
Evidence (1)
“if I just order one then and there, I can get one in 15 min with awesome drivers.”Rating: 1★ May 27, 2025 2,914 likes - Upfront pricing provides cost estimates before booking a ride.
Theme 'Upfront pricing' identified in app description
Evidence (1)
“the cost of the trip always increases afterwards so you can't trust the pre-determined cost.”Rating: 1★ September 06, 2024 1,856 likes - Safety features are a priority for both riders and drivers.
Theme 'Safety features' identified in app description
Cons
- Reserved rides often fail with drivers canceling or not showing up, causing long waits.
Theme 'Reserved ride failures' identified in recent_review #4
Evidence (1)
“The last few times I've reserved a ride for the evening and then the ride would do something stupid like driving all the way here to just cancel or not move. I've been waiting for a hour and 10 minutes after my reserved time.”Rating: 1★ May 27, 2025 2,914 likes - Customer service is difficult to contact and unhelpful when issues arise.
Theme 'Poor customer service' identified in recent_review #2
Evidence (1)
“Worst customer service ever. I was only checking prices to see what it would cost on my PC, and I all of a sudden had an account which I instantly got locked out of.”Rating: 1★ February 11, 2025 1,298 likes - App interface is unreliable, failing to save customizations and causing incorrect orders.
Theme 'App interface issues' identified in recent_review #2
Evidence (1)
“It often fails to save my selections when I customize items, so more than once I've ended up paying for an item I just throw away.”Rating: 1★ January 17, 2025 2,474 likes
Recent Reviews
Nadroj Holmes
1★Uber has become unbelievably unreliable lately. On a number of occasions, it gives an eta for driver pickup only for it to remain the same eta for at least twice as long. Today, I was given a 5 min eta on a driver only to have 15 mins wasted. Uber offers to help with an accurate and faster pickup for additional money. In some jurisdictions, that'd be considered a scam. There's also an issue with inaccurate drop off times. Even when traffic isn't an issue the app frequently gives incorrect time
Kyler Janecek
1★Just got a free month of Uber One, I've been ordering more than usual. The app is near unusable. It often fails to save my selections when I customize items, so more than once I've ended up paying for an item I just throw away. And Uber makes complaints really difficult. The most they offer is a $5 credit which never covers the cost of the item. I'm waiting now for them to credit back the rest of an order, which they may just never do and then I'm out $15. Unacceptable.
Andy Park
1★The uber drivers are not at fault for this review. I believe that the user interface for the app is terrible. There should be options to switch to a more convenient or faster path instead of changing the trip every other ride(when going to the same location). Also, the cost of the trip always increases afterwards so you can't trust the pre-determined cost. Overall, could be a lot better as an app.
elijah fields
1★I couldn't find a way to say something without calling customer support. The last few times I've reserved a ride for the evening and then the ride would do something stupid like driving all the way here to just cancel or not move. I've been waiting for a hour and 10 minutes after my reserved time. This is seems to be very common, but if I just order one then and there, I can get one in 15 min with awesome drivers. I reserved rides so I can not stress about rides. and I'm stressed. Taxi > Uber
Frances Garner
1★Worst customer service ever. I was only checking prices to see what it would cost on my PC, and I all of a sudden had an account which I instantly got locked out of. Trying to restore the account I clicked on the link shown on the website and got 404 not found. I tried downloading the app and got the same thing. No way I can find to communicate with them.