By AppHub Editorial Team · Updated August 3, 2026
Dropbox: Secure Cloud Storage
Overview
Productivity
Dropbox, Inc.
Free
May 4, 2010
462.2.4
9
$5.99 - $299.99 per item
No
Users Interact, Digital Purchases
Feb 24, 2026
Features
Dropbox allows you to backup your most essential files to the cloud, where you may access them at any time and from any location! Over 700 million registered users and 600,000 teams rely on it. Simple to use, trustworthy, private, and secure!
Features:
Dropbox allows you to backup your most essential files to the cloud, where you may access them at any time and from any location! Over 700 million registered users and 600,000 teams rely on it. Simple to use, trustworthy, private, and secure! Features:
Download Dropbox: Secure Cloud Storage
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Official Links
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Ratings breakdown
2,330,000 reviewsData Safety
- This app may share these data types with third parties Personal info
- This app may collect these data types Personal info, Financial info and 7 others
- Data is encrypted in transit
- You can request that data be deleted
Permissions
- read your contacts
- read the contents of your USB storage
- modify or delete the contents of your USB storage
- read the contents of your USB storage
- modify or delete the contents of your USB storage
- take pictures and videos
- view Wi-Fi connections
- view network connections
- full network access
- read sync settings
- run at startup
Developer contact
Name
Dropbox, Inc.
Address
1800 Owens St Ste 200 San Francisco, CA 94158 United States
Website
https://www.dropbox.comPhone
+1 888-596-1255
Support
android-feedback@dropbox.com
Privacy
View policyFrequently Asked Questions
Is Dropbox free to use? high
Yes, Dropbox is free to download and use. The app offers a free plan with storage space and also sells in-app subscriptions (Plus, Family, etc.) ranging from $5.99 to $299.99 per item. You can start with a free trial of Dropbox Plus for 2 TB of storage.
Source: app_metadata
Can I access my files offline with Dropbox? low
Yes, the app allows you to access files even offline. However, some recent user reviews (from February 2026) indicate that recent changes may restrict offline access to all data—one user reported you cannot sync everything to a Windows computer anymore. This appears to be a newer limitation that may affect long-term users.
Source: user_reviews
Does Dropbox work well on Android? medium
Dropbox has over 1 billion downloads and an overall rating of 4.4 from over 2 million reviews, indicating broad compatibility. However, a recent review (January 2026) mentions login screen freezing on the Android app, which may point to a bug affecting some users. Long-term users generally praise its reliability, but recent changes have frustrated some.
Source: app_metadata, user_reviews
Is Dropbox secure? high
Dropbox markets itself as a secure cloud storage solution trusted by Fortune 500 companies, with features like Vault for sensitive documents and Passwords for synced credentials. The app is rated 'Everyone' by Google Play and has no ads. Two of five recent reviews mention reliability and trust, though no specific security complaints appeared in the sample.
Source: app_metadata
How to Use
Dropbox lets you backup, sync, and share files and photos across devices with automatic camera uploads, file previews, and document scanning. (app_description)
Getting Started
Source: app_description_and_user_feedback_noted
- Download and install the Dropbox app from Google Play.
- Sign up for a free account or start a free trial of Dropbox Plus for 2 TB of storage.
- Enable auto-upload for photos and videos from your camera roll to back them up to the cloud.
- Upload files from your device or sync folders from your PC/Mac using computer backup.
Key Features (from app listing)
Source: app_description
- Automatic photo and video backup from camera roll.
- Offline access to files and preview of over 175 file types without special software.
- Share large files via links even with non-Dropbox users.
- Scan documents, receipts, and IDs into high-quality PDFs using your phone camera.
Derived from a recent user review (February 2026) complaining that auto-sync control and upgrade pestering can only be managed from a desktop, not from the mobile app.
How this content was created
Content type: pattern_analysis_of_user_reviews_and_metadata
AI generated: Yes
- Google Play user reviews (5 (target was 12-20 but only recent_reviews were provided) per app), December 31, 2025 – February 22, 2026
- Google Play ratings distribution
- App Store listing metadata
- Review samples are not statistically representative of all user sentiment
- Only recent_reviews were available; high-engagement positive/negative and mixed reviews were missing
- Claims labeled 'low confidence' are based on single-review observations only
- No real-world app testing was conducted
- Feature availability may vary by region, device, and app version
Pros & Cons
Based on analysis of Google Play user reviews
Pros
- Reliable sync and file upload verification is a recurring recent pattern among long-term users medium
Theme 'reliable sync and upload confidence' appeared in 2 of 5 recent_reviews. Reviewer #4 (rating 5) notes unlike competitors, 'you don't have to wonder if your files actually uploaded.' Reviewer #2 (rating 4) refers to Dropbox as a 'reliable repository' used for years.
Evidence (2)
“I have used Dropbox for at least 10 years, on different operating systems, and always had excellent experiences. unlike Google Drive or Microsoft OneDrive, you don't have to wonder if your files actually uploaded.”Rating: 5★ December 31, 2025 142 likes“I transitioned to Dropbox while seeking a robust solution for offloading data from my external hard drives. ... Dropbox served as a reliable repository, but it ultimately functioned more a”Rating: 4★ February 06, 2026 21 likes - Established user-friendly interface praised by a single long-term reviewer low
Theme 'simple interface' identified in 1 of 5 recent_reviews. Reviewer #4 (rating 5) states 'The interface is always simple to understand, and the free plan has generous storage'.
Evidence (1)
“The interface is always simple to understand, and the free plan has generous storage”Rating: 5★ December 31, 2025 142 likes
Cons
- Changes to offline access and sync functionality frustrate long-term users medium
Theme 'sync and offline access limitations' appears in 2 of 5 recent_reviews. Reviewer #1 (rating 3) criticizes inability to disable auto-sync from mobile, citing desktop-only control. Reviewer #3 (rating 1) states that after 10+ years, users can no longer sync all data to a Windows computer, leading to data loss if service is canceled.
Evidence (2)
“The most latest downgrade that I noticed was that you have to shut off the auto sync on a desktop computer as it will not let you do it from a mobile device or tablet.”Rating: 3★ February 22, 2026 2 likes“Now you can't have offline access to all of your data. In other words, if you cancel the service, you lose a large portion of all your data. They changed the system so you can no longer sync everything onto your Windows computer.”Rating: 1★ February 20, 2026 12 likes - Login screen freezing is a reported recent concern low
Theme 'login freezes' appears in 1 of 5 recent_reviews. Reviewer #5 (rating 2) describes being logged out and unable to sign in because the login screen freezes before email entry is complete.
Evidence (1)
“The login screen "freezes" before I can even finish entering my email address. Once it freezes, nothing I press works/ does any”Rating: 2★ January 27, 2026 9 likes - Aggressive upselling for storage space is a reported recent annoyance low
Theme 'aggressive upselling' appears in 1 of 5 recent_reviews. Reviewer #1 (rating 3) states the app 'keeps pestering you about buying more space' unless auto-sync is disabled on a desktop computer.
Evidence (1)
“Otherwise, it keeps pestering you about buying more space.”Rating: 3★ February 22, 2026 2 likes
Recent Reviews
Gary Casto
3★They should be paying me to store information, not the other way around. The most latest downgrade that I noticed was that you have to shut off the auto sync on a desktop computer as it will not let you do it from a mobile device or tablet. Otherwise, it keeps pestering you about buying more space. BTW, doing a Google Mass file download is a trainwreck! Everything is in the wrong spot
Jay Wesley
4★I transitioned to Dropbox while seeking a robust solution for offloading data from my external hard drives. Although initially intended as a short-term bridge, it became a long-term fixture in my workflow for several years. Dropbox served as a reliable repository, but it ultimately functioned more as a static storage locker than a dynamic workspace. For my purposes, the "vibe" and utility didn't quite scale with my operational requirements. Always room for improvement though.
The Wobbly Sender
1★Had it over 10 yrs. then it changed. Now you can't have offline access to all of your data. In other words, if you cancel the service, you lose a large portion of all your data. They changed the system so you can no longer sync everything onto your Windows computer. They now only allow you to sync a small portion of your data. Furthermore they no longer offer live support for the base plan. Chatbot sucks!. The base plan is very expensive for what you get. They should at least offer live support.
D Carr
5★I have used Dropbox for at least 10 years, on different operating systems, and always had excellent experiences. unlike Google Drive or Microsoft OneDrive, you don't have to wonder if your files actually uploaded. The interface is always simple to understand, and the free plan has generous storage, considering that it's free. I am very security-conscious so I appreciate the fact that the app does not my information with third parties.
Michelle B
2★I've been a paid subscriber for years, but I'm at the end of my wits! The app logged me out of my account on my phone app (Android) and will not allow me to sign in at all. The login screen "freezes" before I can even finish entering my email address. Once it freezes, nothing I press works/ does anything. I have cleared my cache, data, force stopped, rebooted, uninstalled and reinstalled NUMEROUS TIMES and nothing is working! I have a PAID subscription with only 2 devices connected. FIX?