By AppHub Editorial Team · Updated August 3, 2026
Priceline: Hotel, Flight & Car
Overview
Travel & Local
priceline.com
Free
Nov 10, 2010
15.9.378
8.0
No
Apr 9, 2026
Features
Your ultimate travel app! Snag exclusive travel deals on hotels, flights & rental cars with Priceline. Get cheap hotel booking, find last-minute travel deals for your perfect trip. Amazing hotel deals, flight deals & rental car deals await. Download now!
Your travel plans or trip style, save on hotel, flights, & rental car with Priceline. Our travel app helps compare travel deals, secure cheap hotel bookings, finalize trip details, & save on every hotel & flight deal, wherever you are. Finding ...
Your ultimate travel app! Snag exclusive travel deals on hotels, flights & rental cars with Priceline. Get cheap hotel booking, find last-minute travel deals for your perfect trip. Amazing hotel deals, flight deals & rental car deals await. Download now! Your travel plans or trip style, save on hotel, flights, & rental car with Priceline. Our travel app helps compare travel deals, secure cheap hotel bookings, finalize trip details, & save on every hotel & flight deal, wherever you are. Finding cheap hotel bookings and last-minute travel deals is simpler than ever. Hotels, cheap flights & rental car deals
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Ratings breakdown
577,000 reviewsDeveloper contact
Name
Priceline.com LLC
Address
800 Connecticut Ave Norwalk, CT 06854-1625 United States
Website
http://www.priceline.comPhone
+1 203-945-8058
Support
mobile@priceline.com
Privacy
View policyFrequently Asked Questions
Is Priceline a safe and reliable app for booking travel? high
Yes, the app is legitimate and published by priceline.com, a well-known travel company (part of Booking Holdings). However, recent user reviews report issues such as confirmed reservations not being honored at the hotel, rental car bookings with impossible pickup times, and price changes after the initial quote. Customer support responsiveness is a mixed concern, with some users receiving quick refunds and others finding it unhelpful.
Source: user_reviews, app_metadata
Does the app really offer cheaper prices than booking direct? medium
The app advertises exclusive deals and savings. One recent user reported that a deal cost more than the website price and that the price match guarantee was not honored by customer service. Another user noted that displayed prices often change or are no longer available when proceeding to book. The app may offer deals, but users should compare prices carefully and be aware that the advertised price may not be the final one.
Source: user_reviews
What should I do if my booking is not found at the hotel? high
Contact Priceline customer support immediately. One recent user reported that their confirmed reservation disappeared completely and they received no help. Another user had a positive experience: when a double charge occurred, Priceline refunded the money within an hour. Ensure you have a confirmation number and any screenshots of the booking handy, as experiences with support vary. Check your booking in the 'My Trips' section of the app.
Source: user_reviews, app_metadata
Is the Priceline app free to download? high
Yes, the app is free to download from the Google Play Store. There are no in-app purchases listed, but you will need to pay for any travel bookings you make through the app.
Source: app_metadata
How to Use
Use the Priceline app to search for and book hotels, flights, and rental cars, often with exclusive deals and package savings. From the app description. (app_description)
Getting Started
Source: app_description_and_user_feedback_noted
- Download and install the Priceline app from the Google Play Store.
- Open the app and sign in or create an account to access your bookings and personalized deals.
- Use the search bar to enter your destination, travel dates, and number of travelers.
- Browse results for hotels, flights, or rental cars. Look for 'Express Deals' or VIP discounts for potential savings.
- Select your desired option and follow the prompts to review the total price and complete your booking. Double-check the details (dates, times, location) before confirming, as recent user reviews report bookings with impossible logistics (e.g., rental car pickup after closing time).
- After booking, you can view and manage your itinerary in the 'My Trips' section, which is accessible offline.
Key Features (from app listing)
Source: app_description
- Bundle and save with package deals: combine hotel, flight, and rental car in one booking.
- Express Deals on hotels: save up to 60% on select hotels.
- Price comparison across multiple travel options (hotels, flights, rental cars).
- My Trips: access and change your bookings on the go, even offline.
This tip is responsive to user complaints about price inaccuracy and disappearing deals (recent reviews #1 and #3), and the difficulty with the price match guarantee. It is not from the app description.
How this content was created
Content type: pattern_analysis_of_user_reviews_and_metadata
AI generated: Yes
- Google Play user reviews (5 per app), March 17, 2026 to April 04, 2026
- Google Play ratings distribution
- App Store listing metadata
- Review samples are not statistically representative of all user sentiment.
- Only recent_reviews were available; no high-engagement or mixed reviews were sampled.
- The sample size is only 5 reviews, making all claims tentative.
- Claims labeled 'low confidence' are based on single-review observations only.
- No real-world app testing was conducted.
- Feature availability may vary by region, device, and app version.
Pros & Cons
Based on analysis of Google Play user reviews
Pros
- The app provides good information and is easy to use for comparing prices.
Theme 'Easy to use for comparisons' identified in recent_review #1
Evidence (1)
“Its easy and does provide good info. However, I can't tell you how many times this app will show you a price and immediately change it”Rating: 4★ March 19, 2026 6 likes - The app offers tremendous deals when booking in advance.
Theme 'Great deals for advance booking' identified in recent_review #4
Evidence (1)
“I love Priceline. They have some tremendous deals if you book in advance.”Rating: 5★ April 01, 2026 2 likes - Customer service is responsive and refunds money quickly when issues are not the user's fault.
Theme 'Good customer service for refunds' identified in recent_review #4
Evidence (1)
“I called Priceline and they refunded my money within an hour! If something goes wrong and it is not your fault, they will run over themselves to fix it!”Rating: 5★ April 01, 2026 2 likes
Cons
- Prices shown in the app frequently change or become unavailable during booking.
Theme 'Unreliable pricing' identified in recent_review #1 and #3
Evidence (2)
“I can't tell you how many times this app will show you a price and immediately change it, say its no longer available, or just reset.”Rating: 4★ March 19, 2026 6 likes“the app download advertisement indicated I would get savings, but the same product ended up costing me more than the website.”Rating: 1★ March 19, 2026 7 likes - The app allows bookings for impossible reservations, like a rental car pickup after closing time.
Theme 'Impossible reservations' identified in recent_review #2
Evidence (1)
“Priceline allowed me to book a 10:30 PM rental car pickup even though the location closed at 10:00 PM.”Rating: 1★ March 17, 2026 8 likes - Customer service is unhelpful and refuses to honor price match guarantees.
Theme 'Poor customer service' identified in recent_review #3 and #5
Evidence (2)
“the representative didnt want to hear it or see my screenshots. she just said that the prices fluctuate. I view this as theft.”Rating: 1★ March 19, 2026 7 likes“No accountability, no proper support, and no urgency to fix THEIR mistake. I was left stranded with zero help”Rating: 1★ April 04, 2026 1 likes
Recent Reviews
eyehit
4★Its easy and does provide good info. However, I can't tell you how many times this app will show you a price and immediately change it, say its no longer available, or just reset. A good chance you won't get that nice price. Very annoying. and the standard search too much those early prices disappear. But its what I use when I'm comparing.
Kyle Yates
1★Priceline allowed me to book a 10:30 PM rental car pickup even though the location closed at 10:00 PM. My flight was scheduled to arrive at 10:50 PM, so the reservation was impossible even without delays. Customer service incorrectly blamed a flight delay instead of addressing the issue. Despite documentation and prior communication indicating reimbursement, they refused to refund both the reservation and transportation costs. This is now escalated with my credit card issuer and the BBB.
Russell Hawkins
1★the app download advertisement indicated I would get savings, but the same product ended up costing me more than the website. I took screenshots of the initial deal, and called priceline because they price match themselves with a guarantee. the representative didnt want to hear it or see my screenshots. she just said that the prices fluctuate. I view this as theft. the experience of making money is all theirs. I wont use them again.
Kari Quintana-Williams
5★I love Priceline. They have some tremendous deals if you book in advance. Once, I changed reservations through Priceline and the first hotel I booked took the money out of my account ANYWAY! Needless to say, I was PISSED. I called Priceline and they refunded my money within an hour! If something goes wrong and it is not your fault, they will run over themselves to fix it! Booking a vacation? Do it cheaper with Priceline!
Mohammed Fayaj
1★Worst app and service I’ve ever experienced. Booked through Priceline and got a confirmed reservation a week in advance. Showed up at the hotel on the day of my trip — no booking existed at all. Completely disappeared. No accountability, no proper support, and no urgency to fix THEIR mistake. I was left stranded with zero help after trusting this app with my trip. This isn’t just bad service — it’s outright unreliable and unacceptable. Priceline cannot be trusted with something as basic.